Solutions Architect

Ancora Education

. Administer and configure the Student Information System and supporting tools .

Posted 11/5/2026full-timeRemote • United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in administering and configuring Student Information Systems (SIS), with a strong focus on aligning system configurations with business processes and compliance standards. Proficient in facilitating requirements discussions, conducting structured testing, and providing user training and support.

Highest-signal resume keywords

SIS AdministrationRequirements FacilitationQA/UAT TestingCustomer Service MindsetTitle IV Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SIS ConfigurationData Validation TechniquesBasic SQLExcel AnalysisEnterprise Application Support

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationStakeholder Engagement

Tools & Technologies

Anthology StudentSIS Web ApplicationSecurity Console

Industry Keywords

ITSMITILFinancial Aid ComplianceUser ProvisioningChange Communication

Tech Stack

Tools & technologies

ITSMSQL

About the role

Key responsibilities & impact

Administer and configure the Student Information System and supporting tools
Manage role-based access, permissions, and user provisioning
Maintain SIS Global, Campus, and List Item configuration and document standards
Align SIS configuration with Admissions, Academics, Student Accounts, Financial Aid, and Career Services processes
Facilitate requirements discussions and translate business needs into written requirements and system configurations
Recommend settings and business solutions while balancing compliance, usability, and operational risk
Identify and implement SIS optimizations and standardization efforts
Produce user guides, templates, and job aids
Provide day-to-day support, troubleshoot configuration and workflow issues, and coordinate defect resolution
Maintain knowledge management resources and support escalated stakeholder issues
Evaluate releases, coordinate QA/UAT and regression testing, and communicate impacts
Create and test end-user processes for the Security Console and SIS Web Application
Coordinate training and support Legacy-to-Web migration adoption
Support Financial Aid Automation and Auto Awarding configuration and compliance alignment
Partner with stakeholders and service delivery teams to improve service quality and satisfaction
Provide configuration guidance and pre-sales input when requested

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Business, or related field (or equivalent relevant experience)
5+ years of experience supporting enterprise applications with significant hands-on SIS administration/configuration responsibilities
Demonstrated experience facilitating requirements discussions and translating business needs into system configuration and documented processes
Experience with structured testing practices (QA/UAT), release readiness, and change communication
Strong customer service mindset with excellent written/verbal communication skills and the ability to engage stakeholders at all levels
Experience with Anthology Student and/or comparable Student Information System platforms preferred
Experience supporting SIS migrations and end-user adoption/training preferred
Familiarity with data validation techniques and basic SQL/Excel for analysis preferred
Exposure to ITSM/ITIL practices preferred
Demonstrated understanding of Title IV / Federal Financial Aid compliance concepts as they relate to SIS configuration preferred