Account Manager

Angle Health

. Own the renewal business for employer groups and partners .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing employer group renewals and providing exceptional customer service in the healthcare and insurance sectors. Proficient in cross-functional collaboration, project management, and process improvement to enhance product experiences.

Highest-signal resume keywords

3-5 Years Experience In HealthcareActive Producer LicenseCustomer Service SkillsExperience With ZenDeskExperience With Jira

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData AnalysisProcess ImprovementRisk AssessmentDocumentation Management

Soft Skills

Effective CommunicationProblem SolvingAdaptabilityGrowth MindsetProfessional Demeanor

Certifications & Qualifications

Producer License

Industry Keywords

Employer BenefitsDigital HealthInsuranceHealthcareOperational Excellence

About the role

Key responsibilities & impact

Own the renewal business for employer groups and partners
Work cross-functionally with Sales, Product, Engineering, and Data Teams
Create a seamless onboarding experience and continuously improve the product experience
Serve as the primary point of contact for employer administrators and brokers, providing education and support
Initiate client and internal meetings and facilitate discussions
Gather critical information from clients and producers and manage deliverable timing
Manage member group escalations involving claims and eligibility
Create and maintain workstream project plans, status reports, and documentation covering decisions, risks, issues, and change control
Collaborate across workstreams and manage interdependencies and schedule implications
Assess risks proactively, prioritize issues, and work based on impact
Communicate effectively and concisely with stakeholders
Identify process improvements and drive operational excellence
Prepare and present quarterly reports for business reviews

Requirements

What you’ll need

3-5 years of experience in healthcare, insurance, digital health, employer benefits, and other related industries
Active producer license
Superior customer service and communication skills
Patient and professional demeanor when handling challenging clients
Analytical, creative, and compassionate approach to problem solving
Intellectual curiosity and willingness to dive into details and data to find root causes
Strong and dedicated work ethic
Growth mindset with willingness to learn, teach, lead, and follow
Ability to operate autonomously and adapt in fast-changing environments
Passion for democratizing access to healthcare and disrupting the status quo
Experience with ZenDesk and Jira is a plus
Ability to work Eastern or Central Time Zone hours
Currently authorized to work lawfully in the United States
Must provide NPN and/or home state producer license number

Benefits

Comp & perks

100% company-paid comprehensive health, vision & dental insurance for you and your dependents
Supplemental Life, AD&D and Short-Term Disability coverage options
Discretionary time off
Opportunity for rapid career progression
Relocation assistance (if relocation is required)
3 months of paid parental leave and flexible return to work policy (after 10 months of employment)
Work-from-home stipend for remote employees
Company provided lunch for in-office employees
401(k) account
Competitive compensation
Other benefits are coming soon!