Angle Health

Account Manager

• Own the renewal business for employer groups and partners
• Work cross-functionally with Sales, Product, Engineering, and Data Teams
• Create a seamless onboarding experience and continuously improve the product experience
• Serve as the primary point of contact for employer administrators and brokers, providing education and support
• Initiate client and internal meetings and facilitate discussions
• Gather critical information from clients and producers and manage deliverable timing
• Manage member group escalations involving claims and eligibility
• Create and maintain workstream project plans, status reports, and documentation covering decisions, risks, issues, and change control
• Collaborate across workstreams and manage interdependencies and schedule implications
• Assess risks proactively, prioritize issues, and work based on impact
• Communicate effectively and concisely with stakeholders
• Identify process improvements and drive operational excellence
• Prepare and present quarterly reports for business reviews

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Account Manager