Anima

Insurance

• Build Anima’s Assurance function to give NHS organisations confidence in patient data handling, risk management, and safe care
• Own customer assurance from first question through resolution
• Handle DPIA support packs and security questionnaires
• Lead NHS customer conversations and coordinate with the Data Protection Officer on specialist questions
• Develop sufficient product and technical knowledge to answer routine assurance questions independently
• Bring Product and Engineering into new or complex assurance issues
• Keep assurance documentation accurate and aligned with product operations
• Coordinate clinical safety documentation with the Clinical Safety Officer
• Build a self-serve knowledge base, standard answers, and onboarding packs
• Create a reliable system for tracking customer agreements, terms, and review dates
• Use response times, backlog, and recurring blockers to identify improvements
• Work with product teams to address assurance requirements before launches
• Represent Anima in customer conversations and potentially at industry events
• Coordinate customer follow-up, communications, records, and lessons learned when incidents occur

Assurance Lead

Affiliate Manager

• Own every job’s talent pipeline and ensure sufficient qualified candidates at each stage
• Build candidate pipelines through direct outbound, referrals, external advocates, third-party talent partners, events, communities and inbound channels
• Establish partnerships with search partners and recruiters across target hiring geographies
• Host or support Anima-branded events and participate in UK and US university career fairs
• Maintain presence in research Slacks, niche Discords, X and GitHub communities
• Configure and tune Ashby ATS stages, interview plans, scorecards and reporting
• Triage direct applications, identifying the top 10% and moving them to first conversation within 48 hours
• Train and hold hiring managers accountable for running the hiring playbook and candidate progression
• Ensure no role remains in one funnel stage for 48 hours without a next step or follow-up
• Create written sell plans and drive offer acceptance
• Improve time-to-fill and time-in-stage metrics
• Build live hiring dashboards and analytics with the Growth team
• Run 90-day reviews on hires, log reasons for hiring outcomes, and feed quarterly post-mortems into hiring processes

Assurance Lead

Talent Partner