Gift Processing Executive

Animals Asia

. Process, code and reconcile donations across all relevant giving channels, including manual downloads and platform outputs .

Posted 11/4/2026full-timeRemote • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in gift processing, donor data management, and financial reconciliation while maintaining high accuracy and compliance. Collaborates effectively within cross-functional teams to support operational efficiency and continuous improvement initiatives.

Highest-signal resume keywords

Gift ProcessingCRM Systems ManagementFinancial ReconciliationData Integrity MaintenanceGift Aid Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ReconciliationGift Aid ChecksBank Data AdministrationDonor Data ManagementFinancial Reporting

Soft Skills

Attention to DetailStrong CommunicationCollaborative Working StyleProactive Problem SolvingTime Management

Tools & Technologies

Blackbaud CRM

Industry Keywords

Donor RecordsCompliance RiskOperational DataContinuous ImprovementAnimal Welfare

About the role

Key responsibilities & impact

Process, code and reconcile donations across all relevant giving channels, including manual downloads and platform outputs
Support daily, weekly, month-end and year-end reconciliation between CRM and bank data
Maintain accurate donor and gift records and ensure data integrity and policy compliance
Resolve processing exceptions promptly to reduce backlog and support financial reporting
Perform appropriate bank account administration and prepare bank information for CRM reconciliation
Administer giving platforms and ensure outputs are downloaded, checked and processed on schedule
Ensure files, reports and outputs are ready for senior review
Complete routine bank data checks and downloads
Update Gift Aid declarations and maintain audit trails
Prepare data for Gift Aid checks and claims before senior review
Support the cross-team Gift Aid improvement project
Maintain data quality to maximise eligible claims and reduce compliance risk
Document processes, maintain procedure manuals and identify workflow improvements
Contribute to continuous improvement initiatives that reduce manual intervention and strengthen reporting
Support cross-training and knowledge distribution to reduce single points of failure
Ensure processing implications are considered in new giving products or supporter journeys
Collaborate with Supporter Care, Finance, Data & Insight, and CX project teams
Prepare basic operational data or summaries for CX project work
Promote and advocate Animals Asia to the general public
Follow established Animals Asia procedures and policies

Requirements

What you’ll need

Experience in gift processing, supporter care, finance administration or similar operational roles
High level of accuracy and attention to detail, especially in financial or data-sensitive tasks
Comfortable working under direction, following established procedures and escalating issues appropriately
Strong understanding of CRM systems and donor data management
Experience with Blackbaud CRM desirable but not essential
Ability to manage routine workloads and meet daily/weekly deadlines
Proven ability to manage time-sensitive workloads and balance competing priorities
Strong communication skills and a collaborative working style within a small, busy, cross-functional team
Experience with reconciliation, bank data, or Gift Aid administration highly valuable
Well-organised and steady, with a reliable, resilient approach
Solution-focused with a proactive, “can do” approach and intellectual curiosity
Comfortable taking ownership and working within a structured workflow
Professional, discreet and committed to confidentiality
Thoughtful, considerate and aligned with Animals Asia’s values
Supportive, proactive team member who works well with senior colleagues and contributes to shared goals
Passion for animal welfare desirable
Able to work efficiently from home with a stable internet connection
Willing to work occasional extended hours during peak periods
Able to accommodate flexible working hours with global colleagues

Benefits

Comp & perks

Remote work from home
Flexible working hours with global colleagues
Occasional extended hours during peak periods
Inclusive workplace welcoming candidates from diverse backgrounds, experiences, and perspectives