Security Remediation Consultant

Anovia

. Work and resolve NOC tickets for Avaya Aura voice environments .

Posted 10/30/2026contractRemote • CanadaMid-LevelSenior💰 CA$55,000 - CA$75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Avaya Aura platform administration, including hands-on support for Communication Manager, Application Enablement Services, and Device Services. Proficient in Red Hat Enterprise Linux administration, change management for production voice systems, and effective communication with clients.

Highest-signal resume keywords

Avaya Aura AdministrationRed Hat Enterprise Linux AdministrationUnified Communications ExperienceChange Management DisciplineAvaya Aura Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Avaya Aura Platform AdministrationPatch ManagementSIP KnowledgeH.323 KnowledgeService Pack InstallationInterim HardeningDocumentation SkillsChange ValidationInventory ManagementClient Coordination

Soft Skills

Clear CommunicationClient Interaction

Tools & Technologies

Avaya Security Service PacksAvaya Aura ComponentsManagement Interfaces

Certifications & Qualifications

Avaya Aura CredentialsRed Hat CertificationRHCSA

Industry Keywords

Enterprise Unified CommunicationsTelecommunicationsNOC TicketsMaintenance WindowsRemote Work

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Work and resolve NOC tickets for Avaya Aura voice environments
Inventory in-scope Avaya Aura components and software versions
Map each component to the applicable Avaya Security Service Pack and track pending items against Avaya security notices
Apply and verify interim hardening, including restricting access to management interfaces
Plan and schedule maintenance windows with client stakeholders
Apply Service Packs and patches
Validate each change with before-and-after evidence and document the results
Prepare remediation closeout documentation
Coordinate with client and delivery teams

Requirements

What you’ll need

5+ years of hands-on Avaya Aura platform administration and support across Communication Manager, Application Enablement Services, and Device Services
3+ years of Red Hat Enterprise Linux (RHEL) administration and patch management
Hands-on experience installing Avaya Security Service Packs or Super Patches on Aura appliances
5+ years of experience in enterprise unified communications or telecommunications
Working knowledge of UC architecture, SIP, and H.323
Strong change management discipline for production voice systems
Clear written and verbal communication with clients
Availability to work scheduled shifts of 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m. Eastern, plus off-hours and weekend maintenance windows, and at short notice when new Service Packs are released
A dedicated workspace and a reliable wired internet connection suitable for remote work
Fluent in English, written and verbal
Legally entitled to work in Canada without employer sponsorship
French language skills, written and verbal are preferred
Current Avaya Aura credentials (ACSS, ACIS, or ACDS), or Red Hat certification such as RHCSA are preferred

Benefits

Comp & perks

Fully remote work
Six-month term position
Scheduled shifts with Eastern Time options
Opportunity to collaborate with a skilled technical team and engage with customers
Equal opportunity employer