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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client account management, project coordination, and effective communication, ensuring timely delivery of projects while maintaining client satisfaction and budget adherence.
Highest-signal resume keywords
Client Account ManagementProject CoordinationDigital Marketing ExperienceMicrosoft Office ProficiencyOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Brief DevelopmentMeeting Note TakingBudget ManagementClient CommunicationRequirements Gathering
Soft Skills
MultitaskingTime ManagementAdaptabilityProfessionalismSolution Orientation
Tools & Technologies
SharePointMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft PowerPointOneDrive
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
AdvertisingMarketingDigital MarketingEmail MarketingDatabase Marketing
About the role
Key responsibilities & impact- Provide support for daily account activities and client needs
- Schedule client meetings, confirm availability, and provide files, details, and agendas beforehand
- Take comprehensive meeting notes and provide timely recaps with action items
- Assist with gathering business and project requirements
- Participate in internal and external ideation and brainstorming sessions
- Collaborate with Project Management to deliver projects on time and within budget
- Own, develop, and update project briefs for new projects
- Gather assets and feedback from clients and key stakeholders and share information with the internal team
- Review content, design, and development deliverables
- Manage multiple repository systems containing client documentation and assets, including SharePoint
- Follow up proactively with clients on milestones and deadlines
- Coordinate with internal teams to achieve account success and client satisfaction
- Manage client-related crises and daily communications
- Communicate with clients to understand priorities and guide internal teams
- Conduct weekly or bi-weekly client status meetings
- Coordinate effectively with all agency departments
- Understand client business and Ansira’s impact
- Manage client budgets and monthly billing procedures
- Communicate budget variances and close gaps
- Manage accounts receivable for past-due accounts
- Escalate project red flags and lead resolution plans with Client Partnership leads and subject matter experts
Requirements
What you’ll need- Bachelor’s Degree
- 3+ years’ experience working with client accounts in a fast-paced agency environment
- Prior advertising/marketing-related experience with digital, email, and/or database marketing highly preferred
- Experience and familiarity working on digital, tech savvy, and data-driven accounts required
- Understanding of the fundamentals of marketing and advertising
- Strong Microsoft Office skills (Excel, Word, Outlook, Power Point, One Drive)
- Strong organizational skills, including multitasking and time-management
- Fast-paced, multi-tasking, assertive, adaptable nature; solution oriented and resolution focused
- Ability to work well under stress of short turn-around deadlines
- Ability to interface with all levels of management, fellow team members, and internal clients with a high degree of professionalism
- Strong written and verbal communication skills
Benefits
Comp & perks- Remote work arrangement
- Full-time employment