AnswerLab

User Researcher

• Lead Rapid Research studies end-to-end, delivering insights within 1–2 weeks or an accelerated 1-week sprint
• Consult on research methodology and scope
• Develop kickoff/alignment documents and moderator guides
• Moderate remote and in-person interviews, unmoderated studies, and heuristic evaluations
• Conduct literature reviews and competitive analyses as needed
• Deliver end-of-day session summaries during fielding
• Lead key-takeaway alignment with stakeholders
• Analyze findings and develop final reports, including slide decks or written documents with actionable recommendations
• Present findings in stakeholder readouts
• Build trusted relationships with client stakeholders and provide consultative guidance
• Coordinate with recruiting teams on participant screening and scheduling
• Support Hindi-language studies and localization needs for India-specific research
• Manage multiple concurrent studies across preparation, fielding, and reporting stages
• Recommend improvements to internal processes and best practices
• Contribute to AnswerLab's knowledge library and internal training initiatives
• Contribute to Custom Research projects such as focus groups, diary studies, benchmarking, surveys, card sorting, contextual inquiry, and Critical User Journey audits
• Collaborate with UX Research peers across APAC, EMEA, and the US, Research Managers, and Project Managers

UX Researcher