Fraud & Dispute Resolution Analyst – Attestation Specialist

Anthem Blue Cross and Blue Shield

. Monitor and detect daily transactions for fraudulent activity .

Posted 9/22/2026full-timeOwensboro • Kentucky • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in fraud detection and investigation, with strong skills in monitoring transactions and preparing detailed reports. Proficient in customer service and communication, with the ability to manage inquiries and collaborate with law enforcement as needed.

Highest-signal resume keywords

Fraud InvestigationTransaction MonitoringReport PreparationCustomer Service SkillsAnalytical Ability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud DetectionInvestigation SkillsReporting SkillsClerical SkillsBanking Experience

Soft Skills

Oral Communication SkillsWritten Communication SkillsInterpersonal SkillsPlanning SkillsDecision-Making Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft Outlook

Industry Keywords

Fraud PreventionDispute ResolutionCurrency Transaction ReportsCustomer InquiriesLegal Action Assistance

About the role

Key responsibilities & impact

Monitor and detect daily transactions for fraudulent activity
Monitor and review daily reports related to fraud, disputes, and Currency Transaction Reports
Assist locations with responses to customer inquiries about questionable transactions
Respond to disputed transactions and currency-related transactions
Assist the Fraud and Dispute Resolution Manager with establishing and maintaining fraud training and prevention procedures
Validate and verify information associated with wires
Validate and verify information associated with account-level changes
Assist law enforcement agencies when legal action is necessary or when seeking restitution
Manage and maintain detailed logs and files related to fraudulent activity and the dispute process
Investigate claims involving in-person and electronic transactions
Prepare reports, memos, letters, and applicable documents

Requirements

What you’ll need

High school diploma or GED required
Bachelor’s degree preferred
Five (5) years of investigation and/or fraud experience required and/or banking experience
Computer experience preferred
Experience with Microsoft Word, Excel, and Outlook preferred
Customer service skills
Oral and written communication skills
Interpersonal skills
Planning, organization, and decision-making skills
Analytical ability and judgment
Ability to work independently
Ability to multi-task
Computer skills
Clerical and administrative skills
Investigative and reporting skills
Adaptability to change
May require lifting up to 10 pounds

Benefits

Comp & perks

Minimum five consecutive business days off work required
Occasional travel to locations required