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Senior Education Consultant
Anthology Careers. Support customers in implementing Blackboard’s LMS for online teaching and learning .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in implementing Blackboard’s LMS and e-learning technologies, with strong project management skills and the ability to develop tailored solutions for educational institutions. Proficient in delivering training and consulting services while effectively communicating with diverse stakeholders.
Highest-signal resume keywords
Blackboard LMS ImplementationProject ManagementE-Learning Course Management TechnologyFluent Spanish and EnglishConsulting Experience in Education
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Implementation StrategiesInstructional DesignCourse Design ServicesCustomer Needs AnalysisRisk Mitigation PlanningDigital Asset ManagementOnline Learning TheoryContent ManagementStakeholder EngagementPerformance Reporting
Soft Skills
Dynamic Problem-SolvingStrong Communication SkillsRelationship BuildingCreative ThinkingTeam Collaboration
Industry Keywords
Higher EducationPublic Education MarketsE-Learning TechnologiesConsultingCustomer Solutions
About the role
Key responsibilities & impact- Support customers in implementing Blackboard’s LMS for online teaching and learning
- Ensure successful product adoption and maximize educational returns on customer investment
- Define requirements and business rules
- Facilitate application strategy sessions
- Draft specifications and identify implementation strategies and product use cases
- Provide product training, instructional design, and course design services
- Lead delivery of customer systems to production state
- Support Learning Technology Planning, product training, and Blackboard Academy professional development workshops
- Analyze customer needs and identify aligned Blackboard products and services
- Identify gaps in customer skills, processes, or infrastructure
- Develop customer-specific implementation plans and timelines
- Develop and present meetings for prospects, executive sponsors, and senior leadership
- Identify customer risks, implement mitigation plans, and communicate with senior leadership
- Partner with Sales, Marketing, and Product Development to create customer solutions
- Coordinate unique requirements for large and strategic accounts across Blackboard departments
- Monitor, track, and report project status and performance
- Conduct stakeholder meetings and create implementation reports
- Manage a portfolio of strategic, consortia, and complex customers
- Deliver onsite and remote product and best-practices training
- Deliver e-learning consulting services covering course development, course facilitation, faculty development, and implementation
- Travel approximately 50%
Requirements
What you’ll need- Bachelor’s degree required in a related field (e.g. education, information technology, business) or equivalent experience
- At least 5 years’ consulting experience, with experience consulting to educational institutions, or experience in management or administration within an educational institution
- Proven experience successfully implementing software solutions in diverse client environments
- Experience with e-learning course management technology, preferably Blackboard
- Demonstrable knowledge of global higher education or public education markets
- Strong project management skills and ability to handle multiple client engagements simultaneously
- Ability to work in a geographically distributed virtual team environment and build relationships with internal and external organizations
- Dynamic, creative problem-solving skills
- Strong oral and written communication skills
- Fluent Spanish and English
- Candidates must be legally authorized to work in the country where the role is based and maintain that authorization; no visa sponsorship or immigration support
- Master’s degree in a related field (preferred)
- Previous experience in the education industry and e-learning technologies (preferred)
- Background in content/knowledge management, digital asset management, and education-related technologies (preferred)
- Background in instructional design and/or online learning theory (preferred)
- Ability to deliver services in Portuguese (preferred)
Benefits
Comp & perks- Company bonus
- Benefits
- Approximately 50% travel