Client Experience Associate

AnywhereWorks

. Answer inbound calls for clients' businesses from home .

Posted 10/17/2026full-timeRemote • United StatesJuniorMid-Level💰 $16 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong verbal and written communication skills while effectively managing inbound calls, capturing leads, and scheduling appointments. Exhibits dependability and a growth mindset, ensuring high performance in a fast-paced environment.

Highest-signal resume keywords

Excellent Verbal CommunicationExcellent Written CommunicationStrong Computer SkillsTyping Speed Of 30 WPMDependable And Punctual

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good ListenerWarm And Upbeat ToneCalm Under PressureEagerness To Learn

Industry Keywords

Inbound CallsLead CaptureAppointment SettingLegal Intake CallsPerformance MeasuresBackground CheckFull-Time AvailabilityLearning & Development

About the role

Key responsibilities & impact

Answer inbound calls for clients' businesses from home
Capture leads, take orders, schedule appointments, and send messages to clients
Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls
Complete paid training followed by 8–12 weeks of Learning & Development with live calls and ongoing support
Work at a steady, fast pace with back-to-back calls
Meet performance measures for quality, accuracy, ready %, and after-call work time
Choose weekly shifts based on performance tier and business needs

Requirements

What you’ll need

Must be a resident of Florida, Georgia, South Carolina, North Carolina, Virginia, Texas, Utah, Idaho, Tennessee, Missouri, Ohio, or Arizona
Excellent verbal and written communication
A warm, upbeat tone and a genuine interest in helping people
A good listener who stays calm and efficient under pressure
Dependable and punctual for every scheduled shift
Strong computer skills
Typing at a minimum of 30 WPM
A growth mindset and eagerness to learn new call types and tools
Computer and internet connection must meet system and internet requirements before starting
Must undergo a background check after a conditional offer
Full availability for 40 hours per week during the 8–12-week Learning & Development period
Must be able to work Fridays, weekends, and Mondays, including a minimum of 8 hours on Friday and Saturday during the first 8–12 weeks after training
Must be able to commit to a full-time 40-hour schedule for the next 6 months between 5:00 am and 8:00 pm Pacific Time

Benefits

Comp & perks

Benefits start after 60 days: medical, dental, vision, EAP, PTO
401(k) with matching after one year of employment
2 weeks of paid training
Bring Your Own Device policy