AnywhereWorks

Associate

• Answer inbound calls for clients' businesses from home
• Capture leads, take orders, schedule appointments, and send messages to clients
• Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls
• Complete training for each call type
• Work in a steady, fast-paced environment with back-to-back calls
• Meet performance measures for quality, accuracy, ready percentage, and after-call work time
• Choose weekly shifts according to performance tier

Client Experience Associate

Bilingual

• Answer inbound calls for clients’ businesses from home
• Capture leads, take orders, schedule appointments, and send messages to clients
• Handle standard answering, Active Response outbound calls, live chat, relay calls, appointment setting, and legal intake calls
• Complete training on each call type
• Maintain quality, accuracy, ready percentage, and after-call work-time performance
• Participate in 2 weeks of paid training
• Take live calls with ongoing support during 8–12 weeks of Learning & Development
• Work a steady, fast-paced schedule with back-to-back calls
• Choose weekly shifts according to performance tier and business needs

Client Experience Associate

Bilingual Client Experience Associate