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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and operational support capabilities, with proficiency in project management, data accuracy, and compliance within a financial institution. Excels in communication, collaboration, and problem-solving while managing multiple priorities in a fast-paced environment.
Highest-signal resume keywords
Project ManagementMicrosoft Office ProficiencyBusiness PlanningCommunication SkillsCredit Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
MISData AccuracyBusiness AnalysisPerformance AnalyticsTravel ManagementVendor Payment ManagementEvent LogisticsRecruitment CoordinationOnboardingCompliance Monitoring
Soft Skills
Attention to DetailInitiativeCollaborationProblem-SolvingResilience
Industry Keywords
Financial InstitutionVietnam Law ComplianceRisk ManagementGovernance PrinciplesAudit Coordination
About the role
Key responsibilities & impact- Provide administrative and operational support for CEO ANZ Vietnam
- Support country model review exercises
- Build and track country MIS, including cross-border referrals, business drivers, financials, and performance against targets
- Manage executives’ travel, accommodation, expenses, vendor payments, and event logistics
- Coordinate performance analytics and business insights, and resolve issues with metric providers
- Assist with the 3-year Strategic Plan and monitor follow-up with business units
- Drive projects assigned by the CEO
- Ensure data accuracy in ANZ reporting systems and mapping processes
- Collaborate with Relationship Managers on credit growth forecasts
- Coordinate executive instructions with individuals and business units
- Provide oversight and coordination of projects affecting Vietnam
- Manage day-to-day administration of the CEO’s office, including correspondence, presentations, reports, filing systems, and call screening
- Improve the effectiveness and flow of office activities
- Provide central coordination and help desk services for administrative and operational services
- Support preparation and analysis of business information and data
- Coordinate tasks and procedures required under Vietnam law for a locally incorporated entity
- Monitor Vietnam’s adherence to group, divisional, process, policy, and procedural requirements
- Work with Risk and Compliance to investigate risk issues, identify solutions, and coordinate remediation
- Advise and collaborate with BU Heads in Vietnam to support target delivery
- Assist with recruitment, onboarding, staff setup, and performance review coordination
- Collaborate with regional and divisional stakeholders on queries, information requests, and projects
- Maintain confidentiality and ensure travel arrangements comply with company policy
- Uphold bank values, business principles, compliance measures, corporate regulatory obligations, governance principles, policies, and local laws
- Contribute to audits, regulator visits, investigations, audit-item tracking, and non-financial risk uplift activities
Requirements
What you’ll need- Proven experience in a secretarial and personal assistant role
- Excellent communication skills to communicate with stakeholders, draft minutes, and convey information accurately
- Strong attention to detail and ability to prioritize tasks while handling multiple responsibilities
- Ability to manage priorities and conflicting issues professionally
- Ability to build strong, open, and collaborative working relationships
- Initiative and proactive issue resolution
- Experience in administration in a fast-paced environment
- Proficiency in Microsoft Office applications
- Qualification and experience in a business-related field
- MIS, project management, and business planning experience
- Excellent collaboration and influencing skills
- Strong resilience and ability to cope with ambiguity and stressful situations
- Strong verbal and written communication, client focus, and problem-solving skills
- Experience working within a large global financial institution
- Demonstrated understanding of credit and strong negotiation skills
- Ability to work autonomously and with remote teams
Benefits
Comp & perks- Growth opportunities to try new things, learn and grow
- Opportunities to build technical expertise and careers