Mechanical Claims Adjuster

APCO Holdings, LLC

. Review and investigate vehicle service contract claims to determine coverage eligibility .

Posted 9/17/2026full-timeRemote • Ohio • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in evaluating vehicle service contract claims, applying contract terms, and negotiating repair costs while ensuring accurate documentation and timely communication. Proficient in analyzing mechanical systems and collaborating with repair facilities to support fair claim resolutions.

Highest-signal resume keywords

Automotive Repair ExperienceClaims ProcessingNegotiation SkillsVehicle Mechanical Systems KnowledgeASE Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims InvestigationCoverage Eligibility AssessmentRepair Cost CalculationDocumentation MaintenanceInformation Analysis

Soft Skills

Decision-MakingCollaborationCommunication

Tools & Technologies

Computer ProficiencyClaims Management Systems

Certifications & Qualifications

ASE CertificationManufacturer Certification

Industry Keywords

Automotive ClaimsService AdvisingWarranty ProcessingRepair Facilities

About the role

Key responsibilities & impact

Review and investigate vehicle service contract claims to determine coverage eligibility
Verify contract information, service history, and failure details to assess each claim accurately
Collaborate with repair facilities to evaluate repair needs and authorize covered work
Apply contract terms and conditions when approving or declining repairs
Calculate repair costs and negotiate fair pricing for parts and labor when appropriate
Maintain clear and accurate documentation of claim decisions in company systems
Manage claim queues and ensure timely claim handling and communication
Evaluate vehicle repair claims, determine coverage, and support fair, accurate, and timely claim resolutions

Requirements

What you’ll need

High school diploma or equivalent
1-2 years of experience in automotive repair, service advising, claims, or a related field
Strong understanding of vehicle mechanical systems and repair processes
Ability to analyze information and make informed decisions
Basic computer proficiency and ability to navigate multiple systems
ASE certification or manufacturer certification (preferred)
Experience in automotive claims or warranty processing (preferred)
Experience negotiating repair costs or working with repair facilities (preferred)

Benefits

Comp & perks

Competitive hourly compensation
Comprehensive medical, dental, and vision benefits
401(k) with company match
Paid time off and company holidays
Career progression opportunities within the claims organization
A collaborative and supportive team environment