APCO Holdings, LLC

Claims Specialist

• Review and investigate vehicle service contract claims to determine coverage eligibility
• Verify contract information, service history, and failure details to assess each claim accurately
• Collaborate with repair facilities to evaluate repair needs and authorize covered work
• Apply contract terms and conditions when approving or declining repairs
• Calculate repair costs and negotiate fair pricing for parts and labor when appropriate
• Maintain clear and accurate documentation of claim decisions in company systems
• Manage claim queues and ensure timely claim handling and communication
• Evaluate vehicle repair claims, determine coverage, and support fair, accurate, and timely claim resolutions

Mechanical Claims Adjuster