APEXIT

Director

• Own the sales strategy and revenue growth for Oracle Managed Services
• Develop and execute a pipeline of new managed services opportunities across existing and prospective clients
• Transition Oracle implementation clients into recurring managed services relationships
• Develop new business through prospecting, executive networking, Oracle relationships, partners, referrals, and account expansion
• Lead the full managed services sales cycle from opportunity identification through close
• Develop business cases for outsourcing Oracle application support, optimization, administration, enhancements, and continuous improvement
• Identify cross-sell and upsell opportunities across Oracle HCM, ERP, SCM, CX, EPM, integrations, reporting, security, and related services
• Develop recurring revenue opportunities while maintaining margins and commercial discipline
• Build executive relationships with current and prospective clients
• Design and build Apex IT's Oracle Managed Services organization and operating model
• Define service portfolios, packages, pricing models, service tiers, scope definitions, and delivery models
• Establish scalable processes for onboarding, governance, escalation management, resource management, and client success
• Determine the appropriate blend of US, India, Colombia, and other global resources
• Establish and improve the Managed Services value proposition and go-to-market messaging
• Serve as executive point of contact for strategic Managed Services clients
• Conduct executive business reviews and assess client needs, satisfaction, service performance, and future opportunities
• Develop account growth strategies and identify additional consulting, optimization, implementation, and advisory opportunities
• Partner with Sales, Solution Architects, Practice Leaders, and Delivery leadership on proposals and solutions
• Lead discovery sessions and executive presentations
• Participate in RFPs, RFIs, SOW development, proposals, pricing discussions, and contract negotiations
• Coordinate Sales-to-Delivery transition and maintain commercial accountability throughout the client lifecycle
• Develop relationships with Oracle sales, alliances, and partner organizations
• Participate in Oracle events, conferences, partner activities, and industry networking
• Monitor Oracle product and market developments for new offerings and revenue opportunities
• Report on pipeline, bookings, revenue, recurring revenue, account growth, forecasts, and sales performance
• Participate in interviewing and selection of key Managed Services personnel
• Help establish career paths, competency requirements, and organizational structure
• Mentor and develop client-facing sales and account management resources
• Assign duties, oversee project-staff workflow, and may conduct performance evaluations

Client Director