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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce solution architecture and design, particularly within higher education contexts, while effectively collaborating with stakeholders and managing project deliverables. Proficient in guiding integrations, ensuring data quality, and providing mentorship to project teams.
Highest-signal resume keywords
Salesforce Solution ArchitectureHigher Education Business ProcessesData Migration and IntegrationSalesforce CertificationsProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationSolution DesignArchitecture DiagramsData ModelsAutomationReportingIntegration PatternsAPIsMiddlewareIdentity/Access Management
Soft Skills
Excellent Communication SkillsAnalytical ThinkingProblem-Solving SkillsProject Coordination SkillsMentoring
Tools & Technologies
SalesforceMicrosoft Office SuiteSISLMSMarketing Tools
Certifications & Qualifications
Salesforce Application ArchitectSalesforce System ArchitectSalesforce Consultant Certifications
Industry Keywords
Higher EducationStudent RecruitmentAdmissionsStudent EngagementAlumni RelationsConstituent Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead discovery sessions with higher education stakeholders
- Define end-to-end Salesforce solution architecture, including platform capabilities, data models, security, integrations, automation, and reporting
- Design solutions for student recruitment and admissions, student engagement and success, advising, alumni relations, advancement, and constituent management
- Translate functional and technical requirements into solution designs, architecture diagrams, implementation plans, and actionable delivery-team work
- Evaluate Salesforce products and capabilities and recommend fit-for-purpose solutions
- Guide integrations between Salesforce and SIS, LMS, identity platforms, marketing tools, and other enterprise applications
- Establish architecture standards and guide data quality, migration, privacy, access controls, security, scalability, performance, and maintainability
- Partner with project managers, business analysts, developers, administrators, and client teams on configuration, customization, testing, deployment, and change management
- Review solution designs and technical deliverables, resolve architecture issues, manage technical risks, and ensure requirements are met
- Present recommendations and trade-offs to executive sponsors, functional leaders, and technical audiences
- Support roadmap planning and solution demonstrations
- Maintain continuing education and participate in Apex IT initiatives, knowledge sharing, and practice development
- Provide architecture expertise, mentoring, and hands-on support to project team members
- May train technical staff, conduct interviews, assign project staff duties, oversee workflow, and conduct project performance evaluations
Requirements
What you’ll need- Bachelor’s degree in Computer or Information Science, Information Systems, Business, or a related field, or commensurate experience required
- At least 7 years of related Salesforce experience, including solution design or architecture responsibilities, required
- Thorough understanding of information technology procedures and practices
- Willingness to get hands-on with Salesforce configuration and solution design
- Thorough understanding of Salesforce architecture, implementation methodology, and higher education business processes
- Proficient with Microsoft Office Suite or related software
- Reliable and consistent internet connection required
- Ability to travel as required by customer projects
- Excellent verbal and written communication skills
- Excellent analytical, logical thinking, and problem-solving skills
- Strong follow-up and project coordination skills
- Proficient with, or able to quickly become proficient with, relevant applications, software, and tools
- Preferred: Experience implementing Salesforce solutions for higher education institutions
- Preferred: Experience with Salesforce Education Cloud and/or higher education solutions and data models
- Preferred: Salesforce certifications such as Application Architect, System Architect, or relevant Consultant certifications
- Preferred: Experience with enterprise integration patterns, APIs, middleware, data migration, and identity/access management
- Preferred: Experience leading discovery, architecture reviews, solution demonstrations, and client-facing design workshops
Benefits
Comp & perks- Flexible work-life balance
- Traditional benefits
- Remote work arrangement
- Continuing education opportunities, including Salesforce training and certification exams