Verification & Onboarding Operations Executive

apna

. Review and analyze reported content, user activities, and potential violations for compliance with platform policies .

Posted 9/24/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in trust and safety practices, content moderation, and risk management, with strong analytical skills and the ability to communicate effectively in English and Hindi. Proficient in refining guidelines and workflows to enhance platform safety and compliance.

Highest-signal resume keywords

Trust & Safety ExperienceContent ModerationAnalytical SkillsKYC ComplianceGoogle Suite/Microsoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content AnalysisRisk ManagementData ChecksPolicy EnforcementTrend Identification

Soft Skills

Problem-SolvingAttention to DetailCommunication SkillsInterpersonal SkillsDecision-Making

Tools & Technologies

Google SuiteMicrosoft OfficeStable Internet Connection

Industry Keywords

KYCComplianceFraud DetectionHate SpeechHarassment

About the role

Key responsibilities & impact

Review and analyze reported content, user activities, and potential violations for compliance with platform policies
Perform employer verification, including KYC, data checks, and job hygiene
Enforce policies through warnings, job removals, account suspensions, or bans
Call users and employers to explain KYC requirements and policy violations
Guide users and employers on how to comply with policies
Identify trends related to fraud, hate speech, harassment, and other safety concerns
Collaborate with verification teams, customer support, and sales
Refine guidelines, workflows, and best practices to improve platform safety
Meet productivity and quality benchmarks set by management

Requirements

What you’ll need

Bachelor’s degree
Experience in trust & safety, content moderation, or risk management is preferred
Strong analytical and problem-solving skills with high attention to detail
Excellent communication (English & Hindi required) and interpersonal skills, especially when handling a case with users
Ability to work independently and make quick, informed decisions under pressure
Proficiency in Google Suite/Microsoft Office tools
Laptop/Desktop with stable internet required
Immediate joiners preferred

Benefits

Comp & perks

Laptop/Desktop with stable internet required
Open to Office / Hybrid / WFH
Immediate joiners preferred