apna

Counselor

• Provide personalized academic and career counseling regarding courses, eligibility, admissions, fees, and scholarships
• Educate prospective students on program features, pedagogy, and career prospects
• Generate and manage a sales pipeline through cold calling and inbound inquiries
• Convert leads into enrollments and meet monthly targets
• Handle applications and maintain communication with parents
• Follow up on enrollment confirmations and collaborate with the admissions team
• Monitor industry trends, competitive programs, and emerging career opportunities
• Maintain counseling interaction records in the CRM
• Expand and manage a database of prospective students

Admission Counselor

Artificial Intelligence

• Record a 2-minute audition sample as part of the selection process
• If selected, complete 2 hours of conversational voice recording from home
• Interact naturally with an AI bot guiding conversations through Travel, Finance, Retail, Healthcare, Telecom, Education, and other topics
• Speak for approximately 70% of the overall conversation, providing detailed, spontaneous, and relevant responses
• Participate in multiple short recording sessions, typically around 10 minutes per topic
• Follow guidelines on natural speaking style, pronunciation and clarity, conversational flow, response length, and detail
• Re-record sections if required based on quality or technical checks
• Sign an NDA before the final recording session if selected

AI Voice Data Collection Project

• Record a 2-minute audition sample as part of the selection process
• Complete 2 hours of conversational voice recording from home if selected
• Interact naturally with an AI bot across topics such as Travel, Finance, Retail, Healthcare, Telecom, and Education
• Speak for approximately 70% of the overall conversation, providing detailed, spontaneous, and relevant responses
• Participate in multiple short recording sessions, typically around 10 minutes per topic
• Follow guidelines on natural speaking style, pronunciation and clarity, conversational flow, and response length and detail
• Re-record sections if required based on quality or technical checks

• Submit a 2-minute voice audition in a quiet environment
• Complete 2 hours of conversational voice recording from home if selected
• Interact naturally with an AI bot across topics including Travel, Finance, Retail, Healthcare, Telecom, and Education
• Speak for approximately 70% of the conversation with detailed, spontaneous, and relevant responses
• Participate in multiple short recording sessions, typically around 10 minutes per topic
• Follow guidelines for natural speaking style, pronunciation, clarity, conversational flow, response length, and detail
• Re-record sections when required based on quality or technical checks

AI Voice Data Collection – Hindi

• Provide personalized academic and career counseling on courses, eligibility, admissions, fees, and scholarships
• Educate prospective students on program features, pedagogy, and career prospects
• Generate and manage a sales pipeline through cold calling and inbound inquiries
• Convert leads into enrollments and meet monthly targets
• Handle applications and maintain communication with parents
• Follow up on enrollment confirmations and collaborate with the admissions team
• Monitor industry trends, competitive programs, and emerging career opportunities
• Maintain counseling records in the CRM
• Expand and manage a database of prospective students

Project Manager

• Accurately transcribe conversational audio verbatim in Odia script (ଓଡ଼ିଆ)
• Preserve fillers, repetitions, stutters, false starts, and natural speech patterns
• Handle Odia-English/Hindi code-switching, regional accents, and colloquial speech
• Identify and tag unintelligible speech, overlapping speech, background noise, and other audio issues
• Follow project-specific transcription and formatting guidelines
• Maintain 97%+ transcription accuracy and meet assigned TATs
• Review and correct work based on QA/reviewer feedback
• Complete a 2–3 minute Odia transcription skill test, evaluation and shortlisting, NDA/onboarding, and production assignment

Odia Transcriber – AI Voice Data Project

Operations

• Review and analyze reported content, user activities, and potential violations for compliance with platform policies
• Perform employer verification, including KYC, data checks, and job hygiene
• Enforce policies through warnings, job removals, account suspensions, or bans
• Call users and employers to explain KYC requirements and policy violations
• Guide users and employers on how to comply with policies
• Identify trends related to fraud, hate speech, harassment, and other safety concerns
• Collaborate with verification teams, customer support, and sales
• Refine guidelines, workflows, and best practices to improve platform safety
• Meet productivity and quality benchmarks set by management

Admission Counselor

AI Voice Data Collection Project

AI Voice Data Collection Project

AI Voice Data Collection – Hindi

Admission Counselor

Odia Transcriber – AI Voice Data Project

Verification & Onboarding Operations Executive