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Senior Microsoft Dynamics 365 Platform Administrator
Apogee Enterprises, Inc.. Serve as the primary administrator for Microsoft Dynamics 365 .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in administering Microsoft Dynamics 365 environments, including managing security, user roles, and application lifecycle activities. Proficient in troubleshooting technical issues and coordinating with various teams to ensure platform performance and compliance.
Highest-signal resume keywords
Microsoft Dynamics 365 AdministrationPower Platform Admin CenterAzure DevOpsD365 Environment ManagementRole-Based Security
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Microsoft Dynamics 365Dynamics 365 Finance & OperationsD365 Application TroubleshootingAPI IntegrationDataverseAzure Integration ServicesBatch Job ManagementLifecycle Services (LCS)Change ManagementSOX Compliance
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Microsoft Entra IDPower BIFabricDatabricks
Certifications & Qualifications
Microsoft Dynamics 365 Certifications
Industry Keywords
Multi-Company EnvironmentsManufacturing OrganizationsEnterprise Data Platforms
Tech Stack
Tools & technologiesAzure
About the role
Key responsibilities & impact- Serve as the primary administrator for Microsoft Dynamics 365
- Manage Development, Test/SIT, UAT, and Production environments
- Manage environment configuration, refreshes, copies, backups, restores, and lifecycle activities
- Administer D365 using Power Platform Admin Center and Lifecycle Services (LCS)
- Monitor platform health, capacity, system performance, batch processing, and recurring jobs
- Troubleshoot application and platform issues and coordinate resolution with Microsoft or external support partners
- Maintain platform configuration and technical documentation
- Administer users, roles, duties, privileges, security assignments, role-based access controls, SOD, user access reviews, and SOX controls
- Coordinate D365 access with Microsoft Entra ID and enterprise identity processes
- Coordinate D365 releases, updates, patches, and deployments across environments
- Support Azure DevOps and CI/CD processes
- Provide Level 2/Level 3 technical support for D365
- Troubleshoot configuration, environment, security, batch, workflow, integration, and performance issues
- Escalate product issues to Microsoft and manage them through resolution
- Monitor and troubleshoot integrations between D365 and enterprise applications
- Work with integration and data teams supporting APIs, Dataverse, Azure services, Fabric/Databricks, file-based integrations, and other technologies
- Maintain D365 technical and administrative standards, inventories, documentation, configuration standards, and support procedures
- Participate in platform governance and change management
- Support future D365 implementations and onboarding of additional business units/legal entities
- Coordinate technical activities with Microsoft, implementation partners, and managed service providers
- Transition knowledge and responsibilities from implementation partners to internal IT
Requirements
What you’ll need- 5+ years of experience supporting Microsoft Dynamics 365 or Microsoft Dynamics AX environments
- Strong hands-on experience administering Dynamics 365 Finance & Operations
- Experience managing D365 environments, security, users, roles, batch jobs, releases, and application lifecycle activities
- Experience with Power Platform Admin Center and Dynamics Lifecycle Services (LCS)
- Understanding of Dynamics 365 role-based security
- Experience troubleshooting D365 application and technical issues
- Understanding of D365 integrations, APIs, Dataverse, and Microsoft Azure technologies
- Experience working with Azure DevOps or similar development/release management tools
- Understanding of enterprise change management and release management practices
- Ability to work effectively with functional analysts, developers, integration teams, infrastructure/security teams, business users, and external partners
- Microsoft Dynamics 365 certifications are preferred
- Experience with Dynamics 365 Finance, Dynamics 365 Supply Chain Management, multi-company or multi-legal-entity environments, manufacturing organizations, Microsoft Power Platform, Azure integration services, Fabric, Databricks, Power BI, enterprise data platforms, SOX-controlled applications, and transitioning D365 implementations from project teams to operational support are preferred or advantageous
Benefits
Comp & perks- Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
- Incentive Plans
- 401(k) with employer contribution and match
- Employee Stock Purchase Plan with employer match
- Paid Time Off (Vacation and Sick Time)
- Paid Holidays
- Tuition Reimbursement Program
- Employee Assistance Program (EAP)
- Wellness Program
- Training and Career Progression
- Annual bonus opportunity