Apogee Enterprises, Inc.

Sales Operations Manager

• Develop and execute the Commercial Excellence roadmap aligned with the Metals growth strategy
• Partner with Commercial Leadership to improve sales effectiveness, customer engagement, and revenue growth
• Identify opportunities to improve commercial processes, eliminate inefficiencies, and standardize best practices across brands
• Lead commercial transformation initiatives involving customer acquisition, opportunity management, forecasting, and commercial performance
• Design and implement standardized sales management processes, including lead generation, qualification, opportunity management, account planning, territory planning, and sales forecasting
• Improve pipeline health, forecast accuracy, and sales discipline with sales leaders
• Develop dashboards, KPIs, and performance metrics for commercial performance visibility
• Own commercial CRM strategy, governance, and continuous improvement roadmap
• Serve as business owner for Salesforce and related commercial technologies
• Improve CRM adoption, data quality, reporting, and user effectiveness
• Partner with IT on enhancements, integrations, and commercial technology investments
• Develop reporting and analytics for data-driven commercial decisions
• Analyze sales funnel performance, conversion rates, forecasting accuracy, customer activity, and commercial productivity
• Provide actionable insights to improve revenue growth and customer retention
• Support strategic planning through market, customer, and performance analysis
• Lead implementation and sustainment of Commercial Excellence initiatives
• Drive adoption of new processes, tools, and behaviors with Sales Leadership
• Develop training, playbooks, and sales operating standards
• Influence leaders and teams through collaboration, coaching, and change management
• Partner with Sales, Marketing, Product Management, Customer Experience, Finance, IT, and Operations
• Support market expansion, customer segmentation, pricing initiatives, and commercial transformation projects
• Ensure commercial processes align with enterprise systems and business objectives

Senior Manager, Customer Excellence, Sales Enablement

Recruitment

• Lead full-cycle recruiting for high-volume hourly manufacturing, manufacturing supervisors, and skilled trades
• Partner with hiring managers, plant leadership, and HR partners on workforce plans, position requirements, priorities, and candidate profiles
• Develop and execute recruiting strategies through online sourcing databases, employee referrals, direct outreach, professional organizations, community partnerships, educational institutions, and recruiting events
• Build and maintain talent pipelines for recurring, critical, and hard-to-fill roles across Dallas and Cincinnati
• Conduct sourcing, screening, interviewing, selection coordination, reference checks, and offer support
• Advise hiring managers on labor-market conditions, candidate availability, selection practices, and recruiting approaches
• Create a timely, consistent, and positive candidate experience
• Support employer-branding efforts and represent Harmon at career fairs, hiring events, schools, and community workforce partnerships
• Manage staffing relationships when applicable
• Champion equal employment opportunities and inclusive recruiting practices
• Own and coordinate onboarding from accepted offer through successful workplace transition
• Coordinate pre-employment requirements, new-hire communications, documentation, background checks, screenings, and first-day readiness
• Facilitate and continuously improve new-hire orientation
• Coordinate required orientation, site introductions, job-specific training, and compliance activities with Operations, Safety, Quality, HR, and training resources
• Develop, maintain, and standardize onboarding materials, checklists, schedules, leader resources, and employee communications across supported plants
• Track onboarding milestones, escalate gaps, and remove barriers to successful starts
• Conduct structured new-hire and manager follow-up during the first 30, 60, and 90 days
• Use feedback and early turnover insights to improve recruiting and onboarding
• Establish working relationships and communication routines with leaders and HR partners across the Dallas and Cincinnati plants
• Coordinate priorities across locations and flex recruiting support based on business needs
• Provide updates on pipelines, risks, and hiring progress
• Partner with HR Business Partners on workforce planning, retention, employee experience, and talent initiatives
• Share labor-market insights, sourcing resources, effective practices, and process improvements across both plants
• Travel to Cincinnati and other company locations periodically based on business needs
• Use applicant tracking systems and recruiting platforms to manage requisitions, applicants, communications, and hiring activity
• Maintain accurate, timely, and compliant recruiting and onboarding records
• Report and analyze time to fill, source effectiveness, offer acceptance, candidate flow, onboarding completion, and early retention
• Identify process improvements and provide general HR support as needed

Recruiter

General

• Participate in a structured, project-based summer internship program
• Gain hands-on project experience
• Develop skills, technology and systems knowledge, business acumen, and professional capabilities
• Receive regular coaching and feedback from mentors and supervisors
• Participate in leadership activities and presentations
• Connect with the leadership team through various events
• Gain exposure to other Apogee locations and business units
• Partner with other interns through projects, community events, and social activities
• Work within Apogee Architectural Metals, which provides aluminum windows, curtainwall, storefront, and entrance systems through design, engineering, extrusion, finishing, fabrication, and assembly

Internship

Student

• Participate in an eight- to nine-month student co-op program
• Gain hands-on project experience
• Develop skills, technology and systems knowledge, business acumen, and professional skills
• Attend coaching and feedback sessions with mentors and supervisors
• Participate in leadership activities and presentations
• Connect with the leadership team through various events
• Gain exposure to other Apogee locations and business units
• Collaborate with other interns through projects, community events, and social activities

Student Co-Op

• Support Lean Manufacturing and Continuous Improvement initiatives across production operations
• Collaborate with manufacturing teams to identify and implement process improvements
• Analyze operational data and identify opportunities to improve inventory control, product quality, throughput, material flow, productivity, ergonomics, and workplace safety
• Participate in problem-solving and root cause analysis activities
• Assist with process mapping, workflow analysis, and documentation
• Support the implementation and tracking of improvement projects
• Create reports, presentations, and visual tools to communicate project progress and results
• Work alongside team members to drive positive operational change and continuous improvement efforts
• Participate in projects involving lead time reduction, product quality, fabrication capacity, machine utilization, process redesign, waste elimination, workflow, and material flow

Continuous Improvement Intern

Human Resources

• Serve as a trusted advisor to senior and executive leaders on people, organizational, and cultural strategy
• Influence business and operating strategy through a people and organizational lens
• Partner with leaders on long-term workforce strategy, leadership capability, and organizational design
• Lead complex enterprise- or segment-wide initiatives, including restructures, integrations, capability builds, and major transformations
• Design and implement solutions to systemic organizational challenges
• Partner across Operations, Finance, IT, Safety, and Legal to align efforts
• Diagnose organizational issues related to structure, roles, workflow, culture, and leadership
• Lead and sustain large-scale change efforts
• Support leaders in navigating resistance, ambiguity, and change fatigue
• Lead succession planning and leadership pipeline development for critical roles
• Coach senior leaders and high-potential talent
• Influence leadership standards, expectations, and development strategies
• Identify enterprise-level people risks and ensure mitigation strategies are in place
• Ensure consistency, governance, and compliance across supported areas
• Mentor and develop HRBPs, Generalists, and other HR leaders
• Travel across Metals locations approximately two trips per month or 10–20%
• Attend meetings and employee discussions

Senior Manager, Customer Excellence, Sales Enablement

Recruiter

Internship

Student Co-Op

Continuous Improvement Intern

Senior Human Resources Business Partner