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Patient Access Supervisor
Appalachian Regional Healthcare (ARH). Supervise and direct a team of patient access representatives, providing guidance and training .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in patient access management, including patient registration, appointment scheduling, and insurance verification, while ensuring compliance with healthcare regulations and privacy standards. Proven ability to lead teams, improve workflows, and collaborate effectively with healthcare professionals to optimize patient outcomes.
Highest-signal resume keywords
Patient Access ManagementHealthcare Regulations ComplianceElectronic Health Record (EHR) SystemsSupervisory ExperienceQuality Assurance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationAppointment SchedulingInsurance VerificationPre-AuthorizationCharge ReconciliationChart ReviewsData ManagementWorkflow ImprovementPerformance MetricsDenial Review
Soft Skills
LeadershipCommunicationProblem-SolvingInterpersonal SkillsAttention to Detail
Tools & Technologies
Practice Management SoftwarePatient Data Management Tools
Industry Keywords
HealthcarePatient AccessInsurance GuidelinesPrivacy StandardsFacility Policies
About the role
Key responsibilities & impact- Supervise and direct a team of patient access representatives, providing guidance and training
- Manage patient registration, appointment scheduling, insurance verification, eligibility, pre-authorization, and out-of-pocket cost estimates
- Ensure compliance with healthcare regulations, insurance requirements, privacy standards, and facility policies
- Evaluate and improve patient access processes, workflows, and technologies
- Implement best practices, standards, and quality metrics to monitor performance, productivity, accuracy, and timeliness
- Collaborate with physicians, nurses, administrators, and finance staff to achieve organizational goals and optimize patient outcomes
- Develop and maintain positive relationships with patients, families, and caregivers
- Provide reports to management, stakeholders, and regulatory agencies regarding patient access statistics, trends, and issues
- Complete charge reconciliation, late charge additions, and unfinalized billing review
- Review denials related to authorizations, eligibility, registration, and missing information
- Verify scheduled services have required authorizations
- Establish point-of-service collection goals for registration staff
- Resolve assigned tasks and account checks
- Assist hospital departments with adding and removing charges and claim resolution
- Work the return-to-client file assigned by Meduit
- Check and work mail
- Perform quality assurance checks of consent forms, cards, and insurance verification
- Work assigned PAD functions as needed
Requirements
What you’ll need- High School Diploma required
- Minimum of three (3) years of experience in Patient Access or a related healthcare field required
- At least one (1) year of supervisory or management experience required
- Knowledge of healthcare regulations, insurance requirements, privacy standards, and facility policies
- Understanding of governmental and private insurance guidelines
- Strong clinical knowledge with the ability to conduct chart reviews and communicate effectively with physicians and medical staff
- Experience utilizing electronic health record (EHR) systems, practice management software, and patient data management tools
- Excellent organizational, leadership, communication, problem-solving, and interpersonal skills
- Ability to collaborate effectively with healthcare professionals, patients, families, and caregivers
- Strong attention to detail, accuracy, and quality assurance
- Ability to exercise sound judgment and maintain professionalism in a fast-paced healthcare environment
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Appalachian Regional Healthcare (ARH) Website LinkedIn All Job Openings 5001 - 10000 employees Founded 1956 🏥 Healthcare 🤝 Non-profit 📚 Education 💰 $2.2M Grant on 2023-10 Healthcare
- Non-profit
- Education Appalachian Regional Healthcare (ARH) is a not-for-profit health system serving residents across Eastern Kentucky and Southern West Virginia. It operates 14 hospitals along with physician practices, home health agencies, HomeCare Stores and retail pharmacies, and provides graduate medical education and allied health training. ARH is the largest regional care provider and a major local employer, offering community-focused healthcare services, workforce development programs, and various patient and employee benefits. Patient Access Supervisor 🔥 41 minutes ago 🏢 Lexington – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior ✨ Patient Access 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Supervise and direct a team of patient access representatives, providing guidance and training
- Manage patient registration, appointment scheduling, insurance verification, eligibility, pre-authorization, and out-of-pocket cost estimates
- Ensure compliance with healthcare regulations, insurance requirements, privacy standards, and facility policies
- Evaluate and improve patient access processes, workflows, and technologies
- Implement best practices, standards, and quality metrics to monitor performance, productivity, accuracy, and timeliness
- Collaborate with physicians, nurses, administrators, and finance staff to achieve organizational goals and optimize patient outcomes
- Develop and maintain positive relationships with patients, families, and caregivers
- Provide reports to management, stakeholders, and regulatory agencies regarding patient access statistics, trends, and issues
- Complete charge reconciliation, late charge additions, and unfinalized billing review
- Review denials related to authorizations, eligibility, registration, and missing information
- Verify scheduled services have required authorizations
- Establish point-of-service collection goals for registration staff
- Resolve assigned tasks and account checks
- Assist hospital departments with adding and removing charges and claim resolution
- Work the return-to-client file assigned by Meduit
- Check and work mail
- Perform quality assurance checks of consent forms, cards, and insurance verification
- Work assigned PAD functions as needed 🎯 Requirements
- High School Diploma required
- Minimum of three (3) years of experience in Patient Access or a related healthcare field required
- At least one (1) year of supervisory or management experience required
- Knowledge of healthcare regulations, insurance requirements, privacy standards, and facility policies
- Understanding of governmental and private insurance guidelines
- Strong clinical knowledge with the ability to conduct chart reviews and communicate effectively with physicians and medical staff
- Experience utilizing electronic health record (EHR) systems, practice management software, and patient data management tools
- Excellent organizational, leadership, communication, problem-solving, and interpersonal skills
- Ability to collaborate effectively with healthcare professionals, patients, families, and caregivers
- Strong attention to detail, accuracy, and quality assurance
- Ability to exercise sound judgment and maintain professionalism in a fast-paced healthcare environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs