Applied Composites

General

• Monitor and manage user accounts for hardware, network-related computer systems, and peripheral devices
• Analyze information services delivery issues and develop innovative monitoring and management approaches
• Provide statistical and qualitative analysis to identify and address increasingly complex usability problems
• Respond to and resolve computer problems quickly to maximize uptime and minimize disruption
• Analyze, develop, implement, and maintain business solutions for the Information Services Delivery Function
• Build, configure, install, maintain, and upgrade computer hardware and software
• Lead Information Services projects and implement multi-function office systems
• Evaluate existing systems and user needs and recommend efficiency improvements
• Ensure user training needs are met for new or existing applications
• Perform other responsibilities as assigned

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Desktop Systems Specialist