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Customer Sales and Service Representative
Applied Industrial Technologies. Provide professional and timely support to the sales team and customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with the ability to manage inquiries, quotes, and order processing while maintaining attention to detail and accuracy. Possesses mechanical aptitude and knowledge of hydraulic systems, bearings, or power transmission to effectively support sales and customer needs.
Highest-signal resume keywords
Customer Service ExperienceInside Sales ExperienceAttention To DetailBasic Computer SkillsMechanical Aptitude
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingQuote GenerationParts SourcingSales SupportMechanical Knowledge
Soft Skills
MultitaskingWritten CommunicationVerbal CommunicationRelationship BuildingSense Of Humor
Tools & Technologies
Excel
Certifications & Qualifications
High School DiplomaValid Driver's License
Industry Keywords
Industrial DistributionParts Counter EnvironmentHydraulic KnowledgeBearings KnowledgePower Transmission Knowledge
About the role
Key responsibilities & impact- Provide professional and timely support to the sales team and customers
- Partner with customers and the Account Manager to find products and services
- Solve customer needs and build ongoing positive business relationships
- Handle customer inquiries, quotes, order processing, expediting, and returns
- Source parts
- Assist in generating sales
- Help in the stockroom as needed
- Deliver orders to customers as needed
Requirements
What you’ll need- 1+ year customer service or inside sales experience
- Industrial distribution or parts counter environment a plus
- Attention to detail and accuracy
- Ability to multitask
- Sense of humor
- Written and verbal communication skills, including English grammar
- High school diploma or equivalent
- Must be able to lift up to 50 lbs.
- Valid driver's license and clean driving record (MVR)
- Authorized to work in the US; visa sponsorship unavailable
- Basic computer skills including Excel
- Hydraulic, bearings, or power transmission knowledge preferred
- Mechanical aptitude preferred
Benefits
Comp & perks- Monthly, quarterly, and annual bonus opportunities
- 401K with company match
- Insurance
- Time off
- Tuition reimbursement
- Employee assistance
- Career paths in sales, operations, or management
- Professional development and training
- Great work / life balance
- Team-oriented company culture
- Join a local team with company backing