Director, Strategic Accounts

Applied Industrial Technologies

. Develop and execute a national Strategic Accounts growth plan aligned with Applied Canada’s business strategy .

Posted 9/23/2026full-timeEdmonton • CanadaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing strategic growth plans, building senior-level customer relationships, and leading sales teams to drive profitable solutions in complex, multi-location environments. Proficient in commercial and financial acumen, including pipeline management, pricing, and performance metrics.

Highest-signal resume keywords

Strategic Accounts Growth Plan DevelopmentExecutive Communication and Presentation SkillsCommercial and Financial AcumenTeam Leadership and DevelopmentBilingual English and French Capability

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account StrategyProposal DevelopmentRFP ManagementPricing NegotiationContract ClosurePipeline ManagementPerformance MetricsMarket Intelligence AnalysisCustomer Insight UtilizationDeal Economics

Soft Skills

Collaborative LeadershipInfluencing SkillsStakeholder AlignmentHands-On Leadership StyleContinuous Improvement Mindset

Industry Keywords

Industrial DistributionManufacturingMROTechnical ServicesBusiness-to-Business EnvironmentCustomer Relationship ManagementSales Team LeadershipContract GovernanceSafety and Quality CommitmentCustomer Service

About the role

Key responsibilities & impact

Develop and execute a national Strategic Accounts growth plan aligned with Applied Canada’s business strategy
Build senior-level relationships with existing and prospective customers
Lead complex national opportunities, including account strategy, executive presentations, proposals, RFPs, pricing, negotiations and contract closure
Expand customer value by integrating products, service-centre network, digital solutions, technical expertise, repair capabilities and Engineered Solutions
Create account plans, pipeline visibility and commercial rhythms to drive growth, retention and share-of-wallet expansion
Protect profitable growth through deal economics, pricing discipline, contract governance and performance monitoring
Partner across regions, service centres, supply chain, operations, finance, marketing and technical teams
Use market intelligence and customer insight to identify opportunities across Canada’s industrial corridors and priority sectors
Lead, coach and develop the Strategic Accounts team
Establish goals and KPIs, review results, remove barriers and ensure follow-through
Represent Applied Canada with customers, suppliers and internal stakeholders
Model Applied’s values, Code of Business Ethics and commitment to safety, quality, customer service and continuous improvement

Requirements

What you’ll need

Progressive commercial leadership experience in industrial distribution, manufacturing, MRO, technical services or a related business-to-business environment
Strong record of growing complex, multi-location or enterprise accounts and developing executive customer relationships
Experience leading sales teams, negotiating sophisticated agreements and translating customer needs into profitable solutions
Commercial and financial acumen, including pipeline management, pricing, margin, contracts, forecasting and performance metrics
Strong executive communication, presentation and influencing skills
Ability to align diverse stakeholders around customer outcomes
Collaborative, hands-on leadership style
Willingness to travel regularly across Canada and to customer locations
A bachelor’s degree in business, engineering or a related discipline is preferred; equivalent relevant experience will be considered
Bilingual English and French capability is an asset

Benefits

Comp & perks

Competitive compensation and bonus opportunities
Health, vision, and dental coverage
RRSP with company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Opportunities for development
Company supported community involvement opportunities