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Program Manager – Process Development, Improvement
Applied Industrial Technologies. Lead end-to-end Value Stream Mapping of the order-to-ship process across representative distribution operations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Lean implementation and process redesign, focusing on order-to-ship processes, labor productivity, and performance metrics. Capable of translating complex data into actionable improvements while ensuring sustainable standards and training for frontline teams.
Highest-signal resume keywords
Lean ImplementationProcess RedesignPerformance MetricsLabor Productivity BenchmarkingCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Value Stream MappingStandard Work DocumentationWaste IdentificationThroughput AnalysisCycle Time Reduction5S MethodologyVisual ManagementLayout OptimizationData AnalysisProcess Documentation
Soft Skills
CommunicationCollaborationFacilitationTrainingProblem-Solving
Industry Keywords
Distribution OperationsManufacturing ProcessesOrder ManagementProcurementInventory ManagementService OperationsFluid PowerIndustrial Distribution
About the role
Key responsibilities & impact- Lead end-to-end Value Stream Mapping of the order-to-ship process across representative distribution operations
- Design and document standard order-to-ship processes, defining flow, handoffs, controls, and performance expectations
- Identify waste, delay, and variability and recommend practical improvements
- Balance customer service, throughput, labor efficiency, and scalability in process designs
- Apply 5S, standard work, visual management, and layout optimization
- Build labor productivity models and establish baseline performance by function
- Benchmark performance across sites and identify opportunity gaps and best practices
- Reduce order cycle time and labor cost per order through process redesign and constraint removal
- Apply throughput and constraint analysis to prioritize improvement efforts
- Establish repeatable baselines for cycle time, productivity, utilization, and throughput
- Ensure metrics are clearly defined, consistently calculated, and understood by operations
- Partner with local leaders to translate data into actionable improvements
- Lead improvement pilots in representative subsidiaries and validate process designs
- Incorporate operator and supervisor feedback to refine standards
- Ensure pilots demonstrate measurable improvements before broader rollout
- Document lessons learned to accelerate enterprise adoption
- Hand off sustainable standards to local operations with clear ownership and accountability
- Train supervisors and frontline teams on new processes and performance expectations
- Embed improvements into daily management routines and verify sustained gains
- Communicate and collaborate with operations, supply chain, engineering, and leadership teams
- Facilitate improvement workshops and working sessions
- Translate Lean concepts into practical operator-level understanding
- Escalate risks, constraints, or resistance with proposed countermeasures
- Adhere to company policies, particularly safety, quality, and operational discipline
Requirements
What you’ll need- High School Diploma or equivalent required
- Bachelor's degree preferred
- 5+ years of experience with Lean implementation and standard work
- Strong understanding of distribution, manufacturing, or industrial business processes, including order management, procurement, inventory, and service
- Demonstrated ability to design and document business processes that produce clean, structured data
- Experience working across multiple business units or subsidiaries with varying levels of process maturity
- Comfortable operating in ambiguity, spending significant time on the floor, and working without a large team beneath you
- Experience benchmarking labor productivity or throughput across multiple sites preferred
- Familiarity with warehouse or distribution operations in a fluid power, industrial distribution, or manufacturing environment preferred
- Prior experience leading Lean pilots through to enterprise-wide rollout preferred
Benefits
Comp & perks- Equal opportunity employment and fair treatment
- Growth opportunities for everyone