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Strategic Account Compliance Manager
Applied Industrial Technologies. Manage relationships between Applied service centers and customers’ plants within a defined geography .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships, contract compliance, and data analysis to drive sales growth and improve operational efficiency. Proficient in utilizing AI tools for reporting and process improvements while effectively collaborating across various business functions.
Highest-signal resume keywords
Customer Relationship ManagementContract Compliance ManagementData Analysis and ReportingProficiency in Microsoft ExcelUnderstanding of Industrial Distribution
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisInventory ManagementSales Growth StrategiesCost Savings InitiativesMechanical Principles Application
Soft Skills
CollaborationIndependent WorkProblem SolvingCommunication
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointAI Tools
Industry Keywords
Industrial DistributionSupplier AgreementsCustomer ContractsProduct Conversion Programs
About the role
Key responsibilities & impact- Manage relationships between Applied service centers and customers’ plants within a defined geography
- Manage contract compliance, sales and pricing data management and analysis, inventory, and cost savings initiatives
- Track product conversions
- Monitor contract commitment adherence
- Resolve contract discrepancies in partnership with sales, operations, procurement, and finance
- Lead documentation and reporting of value-added services and activities provided to customers
- Manage committed and consigned inventory for customer contracts
- Analyze data to identify excess inventory, consumption trends, and potential inventory risks
- Identify opportunities to improve gross margin, account profitability, and sales growth
- Manage data, workflows, and reporting
- Utilize AI tools to streamline reporting and processes within Strategic Accounts
- Determine consistent and efficient practices for customer reviews
- Advise on process improvements using AI
- Set up and participate in plant surveys, product reviews, and inventory analysis with customer plant contacts, Strategic Account Managers, and local Sales Team
Requirements
What you’ll need- Three years’ experience in the sales, customer service engineering, or operations management arena
- Equivalent to two years’ college study plus specialized training in customer service practices and office functions
- Math aptitude
- Ability to apply mechanical principles to address customer needs
- Proficiency with Microsoft Excel, Word, PowerPoint, and AI tools
- Ability to translate data into actionable recommendations
- Ability to deal with all facets of a customer at the National/International level
- Ability to effectively manage internal associates with no direct reporting relationship
- Ability to work independently while collaborating with other areas of the business
- Strong understanding of industrial distribution, supplier agreements, customer contracts, and product conversion programs is a plus
Benefits
Comp & perks- Growth opportunities
- Equal opportunity employment
- Fair treatment and growth opportunities for everyone