Global Training, Development & Retention Specialist

Aqua Expeditions

. Execute Aqua Expeditions’ Global Training & Development strategy across operations .

Posted 9/29/2026full-timeRemote • SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering training programs that enhance operational capabilities and align with business priorities. Proven ability to coach and develop talent, support succession planning, and maintain effective training records and dashboards.

Highest-signal resume keywords

Training Program DesignCoaching and DevelopmentOnboarding and InductionSuccession PlanningOperational Capability Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training DeliveryPerformance ImprovementBehavioral Application VerificationDevelopment Plan CreationTalent ObservationOperational Standards ExecutionCross-Training ImplementationContinuous Learning InitiativesStructured Development PlanningSOP Alignment

Soft Skills

Team LeadershipFeedback ProvisionInterpersonal CommunicationCoaching SkillsEngagement

Tools & Technologies

Learning Management SystemsTraining DashboardsPractical Learning Platforms

Industry Keywords

Operational TrainingTalent DevelopmentInternal MobilityService StandardsAqua Standards

About the role

Key responsibilities & impact

Execute Aqua Expeditions’ Global Training & Development strategy across operations
Diagnose operational capability gaps through observation, interviews, performance information, and direct engagement
Design, adapt, and deliver practical training programs aligned with service standards, SOPs, expected behaviors, and business priorities
Provide hands-on, on-the-job, and onboard training across operations
Lead and support onboarding, operational induction, cross-training, refresher training, and continuous learning initiatives
Coach crew members, supervisors, and operational leaders on performance, feedback, team leadership, and people development
Build structured development plans connecting training, coaching, stretch assignments, cross-exposure, and internal mobility
Identify high-potential employees and employees ready for broader responsibilities
Support succession planning by maintaining visibility of internal talent, development progress, readiness, and capability gaps
Develop and support internal trainers and subject-matter experts
Support Aqua Lab and other practical learning platforms and initiatives
Follow up on training and development actions to verify behavioral application, operational improvement, and progress against objectives
Maintain records, evidence, and dashboards covering training, participation, development plans, talent observations, and outcomes
Provide field feedback and recommendations to Global People & Culture and operational leadership
Coordinate external training providers when required
Prepare annual Training & Development plans aligned with operational priorities and regional needs
Improve operational competencies and consistent execution of Aqua standards
Strengthen onboarding, cross-training, leadership development, internal mobility, and succession coverage

Requirements

What you’ll need

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