Front Desk Clerk

Aramark

. Assist guests with their needs, book reservations, provide information, and resolve or escalate concerns .

Posted 11/4/2026full-timeGeraldton • CanadaMid-LevelSenior💰 CA$18 - CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities, with a focus on anticipating guest needs and providing personalized solutions. Proficient in organizing events and coordinating guest itineraries while ensuring attention to detail and effective communication.

Highest-signal resume keywords

Guest Services ExperienceSupervisory ExperienceExcellent Customer Service SkillsInterpersonal Communication SkillsWHMIS Certification

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Organization SkillsAttention to DetailVerbal Communication SkillsWritten Communication Skills

Certifications & Qualifications

WHMIS CertificationWorker Health and Safety Awareness in 4 Steps

Industry Keywords

Guest ServicesEvent CoordinationCustomer ServicePhysical DemandsPersonal Protective Equipment (PPE)

About the role

Key responsibilities & impact

Assist guests with their needs, book reservations, provide information, and resolve or escalate concerns
Suggest hotel activities and facilities with personalized solutions
Greet guests and provide customer service while anticipating their needs
Fulfill special requests and participate in organizing special events
Arrange events, excursions, transportation, and other services upon request
Schedule and assign daily work for the guest services team and oversee task completion
Coordinate guest itineraries before arrival for requests received by phone, fax, and email

Requirements

What you’ll need

Previous guest services experience required
Supervisory experience in a related role preferred
Excellent customer service skills
Interpersonal and communication skills, both verbal and written
Organization skills, accuracy, and attention to detail
Ability to meet physical demands including lifting, bending, pushing, pulling, and extended walking and standing
Willingness to use uniforms and Personal Protective Equipment (PPE)
Criminal background check
Valid WHMIS certification
Worker Health and Safety Awareness in 4 Steps

Benefits

Comp & perks

2 weeks on / 2 weeks off rotation
Comprehensive benefits package
Meals and accommodations provided while on site
Company-arranged transportation from Thunder Bay, ON
One pair of safety footwear provided at no cost upon hire
Ongoing training, development, and mentorship opportunities
Extended time off between rotations