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About the role
Key responsibilities & impact- Provide leadership, operational oversight, and strategic direction for remote hospitality and support service operations
- Manage client and community relationships at the location
- Assess operations and develop plans to optimize service and drive employee and customer satisfaction
- Lead teams providing operational expertise in contracted services and manage hands-on execution
- Build, develop, and lead management teams and staff
- Recommend methods, resources, and implementation plans for service improvement and growth
- Manage budgets and assist with improvements to optimize financial performance and operational productivity in partnership with Finance
- Manage compliance with local, state, and federal regulations and maintain associated records and reports
- Ensure compliance with Aramark operating standards, safety standards, and Business Conduct Policy
- Depending on assignment, oversee food services, housekeeping, facility maintenance, accommodations, retail operations, transportation, and other support services
Requirements
What you’ll need- Bachelor's degree level education highly preferred in Food Service, Hospitality, Facilities, or Business Management
- Meaningful experience in service industry, contract services, or hospitality environment
- Proven ability leading through other managers
- Experience creating and managing a department budget, financial controls, and analysis
- Experience crafting product sales strategies and implementing operational programs and initiatives
- Ability to focus on client and customer services, entrepreneurship, and building and growing a strong business
- Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff
- Comfortable reading, understanding, and implementing contractual requirements
- Must successfully pass pre-access Drug & Alcohol testing and a Criminal Record Check
- Ability to perform physical demands including lifting, bending, pushing, pulling, extended walking, and standing
- May require uniforms and/or usage of Personal Protective Equipment (PPE)
Benefits
Comp & perks- Rotational schedule with travel to remote locations across Canada
- Rotations may include 14 days on / 14 days off or 20 days on / 10 days off
- Transportation to and from site is provided
- Accommodations provided at remote workplaces
- Dining options and amenities for remote employees
- Personal Protective Equipment (PPE), where required
- Accommodations for job applicants with disabilities available upon request