Claim Technical Assistant I

Arbella Insurance Group

. Provide administrative and technical support to all Claim functions .

Posted 11/9/2026full-timeQuincy • Massachusetts • United StatesMid-LevelSenior💰 $41,470 - $44,014 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong administrative and technical support capabilities within the Claim Department, with proficiency in data entry, MS Office, and effective communication. Exhibits attention to detail and time management skills while handling various claim functions and inquiries.

Highest-signal resume keywords

Administrative SupportData EntryMS Office ProficiencyTime ManagementCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryClaim ProcessingPayment IssuanceDocument Management

Soft Skills

Attention to DetailOrganizational SkillsCommunication Skills

Industry Keywords

Claims FunctionsLoss PaymentsExpense PaymentsFast Track Payment Authority

About the role

Key responsibilities & impact

Provide administrative and technical support to all Claim functions
Process loss and expense payments within granted settlement authority for all lines of business
Perform skilled data entry into multiple claim and related database systems
Request police reports and other investigative material
Request appropriate letters and correspondence as directed by the Claim Professional
Provide administrative support to Claim Professionals, including printing, filing, and copying documents
Answer routine questions for agents, insureds, or others
May have Fast Track payment issuance authority
Keep the supervisor informed verbally and in writing of activities and problems
Refer matters beyond limits of authority and expertise to the supervisor
Perform other related duties as required or requested

Requirements

What you’ll need

Able to work in a fast paced environment
Strong interest in advancement within the Claim Department
Sound MS Office skills and able to work in an organized manner
Good time management skills with strong attention to detail
Some office or customer service work experience preferred

Benefits

Comp & perks

Flexible work arrangements
Competitive salaries
Exceptional benefits packages
On-site gym and fitness classes
One-on-one personal training
On-site nurse
Nutritional counseling
Mental health resources
Full-service cafeterias
Free shuttle service to Quincy Adams T Station
Tuition assistance programs
Volunteer opportunities
Employee-led community efforts
Robust training, mentorship, and professional/personal development programs
Medical insurance
Dental insurance
Vision insurance
401k plan
Career development
Flexible schedules
Wellness programs