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Total Rewards Specialist
Arbitration Forums, Inc.. Process day-to-day and biweekly payroll administration tasks, including reviewing time and attendance information and entering approved changes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in payroll administration, benefits management, and leave administration, with a strong focus on accuracy, confidentiality, and compliance with federal and state regulations. Proficient in managing employee data and documentation within HRIS systems while providing exceptional customer service and support.
Highest-signal resume keywords
Payroll AdministrationBenefits AdministrationFMLA AdministrationMicrosoft Office ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Payroll ProcessingData AuditingRecordkeepingTime and Attendance ManagementBenefit Reconciliation
Soft Skills
Organizational SkillsWritten CommunicationCustomer ServiceConfidentialityDiscretion
Tools & Technologies
ADP – Workforce NowHRIS SystemsPeople Operations Systems
Industry Keywords
Human ResourcesLeave AdministrationPayroll ComplianceEmployee BenefitsFederal and State Regulations
About the role
Key responsibilities & impact- Process day-to-day and biweekly payroll administration tasks, including reviewing time and attendance information and entering approved changes
- Coordinate routine payroll updates
- Complete payroll audits and reconciliations, research discrepancies, and coordinate corrections
- Maintain accurate payroll records and supporting documentation
- Respond to routine payroll questions and escalate complex or sensitive matters
- Process benefit enrollments, qualifying life event changes, terminations, and other routine benefit transactions
- Support open enrollment through employee communications, system updates, data review, and vendor coordination
- Audit benefit deductions and invoices and assist with corrections and reconciliation
- Respond to employee benefit questions and coordinate with carriers or vendors
- Maintain benefit records, notices, and supporting documentation
- Provide administrative support for FMLA and other leave processes, including intake, recordkeeping, tracking, and coordination
- Monitor documentation, deadlines, reported hours, and available leave balances
- Update systems and records for approved leave and return-to-work information
- Maintain accurate employee data and documentation in HRIS and People Operations systems
- Prepare standard and ad hoc reports and complete routine data audits
- Manage People Operations inboxes, files, forms, trackers, and recurring administrative tasks
- Document processes and follow established workflows, controls, and service standards
- Support departmental projects and employee programs through scheduling, data preparation, communications, and tracking
- Perform other assigned duties and administrative tasks
Requirements
What you’ll need- Associate degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience
- Experience providing administrative or operational support in People Operations (HR), payroll, benefits, leave administration, or related functions
- Strong attention to detail and ability to process time-sensitive transactions accurately
- Ability to maintain confidentiality and handle sensitive employee information with discretion
- Proficiency with Microsoft Office applications and ADP – Workforce Now
- Ability to learn benefits and leave administration systems
- Experience with FMLA administration
- Ability to manage recurring tasks, shifting priorities, and deadlines in a remote work environment
- Must be authorized to work in the United States for any employer
- Arbitration Forums, Inc. does not provide employment visa sponsorship for this position
- Bachelor's degree in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience (preferred)
- Strong organizational, follow-up, written communication, and customer service skills (preferred)
- Experience working with benefit carriers, payroll providers, or leave administration vendors (preferred)
- Working knowledge of federal, state, and local requirements related to payroll, benefits, and leave administration (preferred)
Benefits
Comp & perks- Remote work arrangement
- Reliable high-speed internet access and dedicated workspace required
- Potential travel for on-site team planning sessions, meetings, company events, or other business needs up to 25% of the time, including possible overnight stays
- Reasonable accommodations for individuals with disabilities