Account Manager

Arc'teryx Equipment

. Develop and maintain long-term relationships with wholesale customers .

Posted 10/14/2026full-timeRemote • Texas • United StatesMid-LevelSenior💰 $82,000 - $108,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and sales, with a strong focus on building relationships and driving revenue growth. Proficient in utilizing CRM systems and analyzing sales data to identify opportunities for expansion and enhance customer satisfaction.

Highest-signal resume keywords

Account ManagementSales DevelopmentCustomer Relationship ManagementNegotiation SkillsCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Target AchievementData AnalysisOrder ProcessingUpsellingCross-SellingBusiness DevelopmentMarket FeedbackInventory ManagementPresentation SkillsProposal Preparation

Soft Skills

Relationship BuildingCustomer ServiceProblem-SolvingAttention to DetailOrganizational Skills

Tools & Technologies

CRM SystemsMicrosoft Office Suite

Industry Keywords

WholesaleRetailConsumer GoodsDistributionBusiness Planning

About the role

Key responsibilities & impact

Develop and maintain long-term relationships with wholesale customers
Serve as the primary point of contact for assigned accounts and respond to customer inquiries in a timely manner
Conduct regular business reviews with customers to understand needs, challenges, and opportunities
Resolve customer concerns and escalate issues when necessary to ensure customer satisfaction
Maintain accurate customer records, account activity, and communications within the CRM system
Develop and nurture future relationships in the outdoor space
Grow the order book and drive new accounts and revenue
Achieve and exceed assigned sales, revenue, and margin targets
Identify opportunities to increase sales through upselling, cross-selling, and product expansion
Collaborate with customers to forecast demand and develop growth strategies
Prospect and onboard new wholesale accounts as required
Prepare and deliver sales presentations, proposals, and pricing recommendations
Coordinate with internal teams to ensure accurate order processing and timely delivery
Monitor inventory availability and communicate product updates to customers
Support customers with pricing, product information, promotions, and order status inquiries
Ensure contract terms, pricing agreements, and service expectations are adhered to
Stay informed about industry trends, customer needs, and competitor activities
Provide market feedback and customer insights to support business planning and product strategies
Identify process improvements that enhance customer experience and operational efficiency
Collaborate with Sales, Operations, Customer Service, and Logistics teams to deliver an outstanding customer experience and achieve revenue targets

Requirements

What you’ll need

Bachelor's degree in Business, Marketing, Commerce, or a related field preferred
5+ years of experience in account management, sales, business development, or customer relationship management
Experience in wholesale, retail, consumer goods, distribution, or related industries preferred
Strong ability to build relationships, sell, influence, and negotiate
Highly organized with excellent attention to detail
Ability to operate independently
Passion for building relationships and driving brand awareness
Strong relationship-building and customer service skills
Excellent verbal, written, and presentation communication skills
Proven ability to meet sales targets and manage multiple accounts effectively
Strong negotiation, problem-solving, and conflict-resolution skills
Proficiency with CRM systems and Microsoft Office Suite
Strong organizational skills with attention to detail
Ability to analyze sales data and identify growth opportunities
Self-motivated with the ability to work independently and collaboratively

Benefits

Comp & perks

Extended health, dental, and vision coverage
Mental health support
Fertility benefits
24/7 Employee Assistance Program (EAP)
Immediately vested 401(k) retirement savings plan matching
Eligibility for Arc'teryx Annual Incentive Plan
Employee Stock Purchase Program (ESPP), where applicable
Paid time off
No Wasted Day program with dedicated paid days to get outside and explore
Parental leave for birthing and non-birthing parents
Option to ease the transition back to work
Professional development opportunities
Arc'teryx Academies outdoor skill-building events
Employee Belonging Councils
Employee discounts
Pro Deals with exclusive discounted pricing on gear