Arc'teryx Equipment

Director

• Lead and accelerate ARC’TERYX’s commercial performance across Japan
• Develop and execute integrated commercial strategies across E-Commerce, Retail, and Wholesale
• Influence the Japan P&L and drive revenue growth, profitability, and market share gains
• Lead annual business planning, budgeting, forecasting, and performance management
• Analyze market, consumer, and competitive trends to identify growth opportunities
• Lead and inspire a high-performing commercial team
• Partner with regional and global stakeholders to align commercial priorities with broader business objectives
• Establish performance metrics and use data-driven insights to improve results and operational excellence
• Oversee e-commerce growth and profitability, including DTC and marketplace channels
• Optimize digital trading, merchandising, assortment, pricing, promotions, and customer journey performance
• Drive customer acquisition, retention, and lifetime value
• Lead the retail business to deliver exceptional customer experiences, sales productivity, and profitable store performance
• Ensure execution across the retail fleet, including staffing, productivity, inventory management, and operational standards
• Evaluate and support retail expansion, relocation, and investment opportunities in Japan
• Develop wholesale and key account strategies while maintaining brand integrity
• Build senior relationships with wholesale partners, distributors, and strategic accounts
• Lead account planning, commercial negotiations, and joint business initiatives
• Champion an omnichannel strategy across all customer touchpoints
• Ensure alignment across channels on assortment, pricing, promotions, and brand presentation
• Collaborate with Marketing, Finance, Supply Chain, People & Culture, and other cross-functional partners
• Contribute to Japan market strategy, organizational effectiveness, and long-term growth as a Japan Leadership Team member
• Represent the business internally and externally as a senior commercial leader and Japan brand ambassador
• Develop a three-year commercial growth strategy for Japan
• Lead omnichannel integration initiatives
• Expand strategic partnerships with wholesale accounts and digital marketplaces
• Drive digital transformation initiatives to improve acquisition, retention, conversion, and lifetime value

Director, Commercial – Japan

Communications

• Support delivery of NAM Retail Training and Communications across the store network
• Partner with Training & Communications Program Managers to gather information, track action items, and ensure project and program alignment
• Support coordination and delivery of NAM Retail Training initiatives, including core and cyclical training programs
• Coordinate NAM Retail Communications so stores receive clear, accurate, and timely information
• Support planning and logistics of training and learning events, including timelines, milestones, and on-the-ground coordination
• Maintain accurate data sets for the NAM Retail Training & Communications team’s programs and initiatives
• Partner with the Senior Manager, Retail Training and Communications – NAM and cross-functional stakeholders
• Support development and improvement of processes for a high-growth organization
• Support rollout of new retail programs, systems, and operating procedures
• Identify opportunities to streamline processes and reduce operational complexity for stores
• Partner on initiatives supporting business growth and evolving retail operating models
• Contribute to continuous improvement projects that improve store experience and operational effectiveness

Retail Training and Communications Coordinator, Bilingual

Vice President

• Define and lead Arc’teryx’s Consumer Insights vision
• Embed the voice of the consumer into brand and business strategy, decision making, and long-term growth
• Influence critical business and brand decisions through compelling storytelling and foresight
• Lead the growth of consumer insights capabilities, operating models, and tools
• Build, lead, and develop a high-performing global Consumer Insights team, including organizational design, capability building, and succession planning
• Set the strategic vision and multi-year roadmap for the global Consumer Insights function
• Serve as the enterprise leader and trusted advisor for consumer insights
• Embed a consumer-first operating model and insight-led perspectives across functions, regions, and business units
• Translate complex, multi-source data into clear narratives
• Lead advanced analytics, including predictive, prescriptive, and AI-driven approaches, next-generation measurement, and marketing effectiveness/ROI tools
• Design and scale global insights operating models and enterprise frameworks, including tools, platforms, KPIs, and standardized methodologies
• Build strategic external partnerships with agencies, data providers, and industry experts
• Lead consumer segmentation and consolidate enterprise data and insights systems
• Anticipate emerging consumer behaviors and market dynamics to unlock acquisition, retention, and growth opportunities
• Support executive leadership by aggregating commercial, product, and business data to inform enterprise growth strategy

Vice President, Global Consumer Data & Insights

Content Marketing Manager

• Execute publishing of ecommerce product copy, translations, and studio images across global websites and regions
• Ensure accuracy, timeliness, and adherence to brand standards for digital product content on Product Detail Pages (PDP)
• Coordinate with Ecommerce, Studio, Localization, Merchandising, and other cross-functional partners on product launch priorities and timelines
• Monitor and maintain content workflows for seasonal launches and speed-to-market objectives
• Troubleshoot and resolve product content issues to minimize delays and errors
• Analyze product content performance to identify content outputs and optimization opportunities
• Support process improvements and documentation for global content operations
• Support large-scale content cleanup and roadmap projects
• Lead initiatives to streamline global digital product content publishing processes and tools
• Act as subject matter expert for digital content workflows and governance
• Support onboarding and training of new team members in publishing best practices
• Serve as a key point of contact for cross-functional teams and drive consistency and efficiency in global content workflows

Global Digital Product Content Specialist

Business Analyst

• Conduct baseline analysis and gather process data to identify improvement opportunities
• Support workflow documentation and maintain accurate, up-to-date process libraries
• Track process KPIs and report performance to monitor progress and outcomes
• Provide analytical and administrative support across process initiatives
• Support rollout of standardized processes by documenting workflows and mapping current and future states
• Partner with Technology and Data & Analytics to validate data and system requirements
• Take on greater ownership of process analysis and documentation as skills and business knowledge grow
• Contribute to cross-functional process improvement projects connecting supply chain operations to organizational change
• Work with business functions, Technology, and Data & Analytics to align processes with business strategy and ensure consistent execution

Business Process Analyst

• Manage the end-to-end process of delivering communications to 80+ stores across North America
• Write and edit communications while navigating competing priorities
• Support large-scale communications initiatives in a fast-paced and evolving environment
• Collaborate with cross-functional partners to gather and validate information
• Draft and publish clear, engaging communications through Zipline
• Analyze communication engagement metrics and insights to improve message effectiveness
• Explore and propose communication approaches beyond written communications, including video, podcasts, and visual storytelling
• Translate complex information into clear, actionable messaging for retail teams

Retail Communications Co-Op

General

• Analyze sales and inventory performance to identify trends, risks, and opportunities across wholesale accounts
• Support in-season sales opportunities by reviewing available-to-sell inventory, recommending additional orders, and assisting with the weekly order process
• Create and maintain business reporting using Excel, Power BI, and SPS Commerce
• Help the Sales team make informed decisions
• Improve team processes and data organization
• Support account documentation and maintain accurate information
• Identify more efficient ways of working
• Interpret retail sell-through, inventory, and order data within a wholesale commercial environment
• Translate analysis into actionable sales recommendations
• Collaborate with Sales, planning, operations, and wholesale partners
• Communicate recommendations clearly

Wholesale Analytics Intern

Manager

• Steward the long-term global brand positioning, narrative, and strategic priorities with Brand Strategy leadership
• Own the global storytelling calendar at a strategic level
• Drive Global Brand Content and distribution strategy to expand reach, engagement, and brand impact
• Influence the direction of the brand’s Circularity initiatives
• Lead and develop team members, enabling high performance and career development
• Design and own strategic frameworks for global brand programs, storytelling systems, and seasonal brand priorities
• Define success metrics and guardrails for brand programs
• Support long-term strategy and positioning for the Brand’s Community Impact portfolio
• Support development of global GTM strategy, seasonal brand objectives, and briefs
• Lead enablement sessions for regions and partners
• Use consumer insights, market trends, and competitive analysis to inform strategic decisions
• Act as brand steward and cultural leader, advocating for brand integrity and authenticity
• Partner with the creative team on the Brand’s long-form storytelling platform
• Evolve social impact and sustainability strategy
• Develop brand tools and resources such as toolkits, playbooks, and guidelines
• Craft global briefs and partner with global creative throughout project lifecycles
• Collaborate with Brand, Product, Creative, Community, Sports Marketing, Retail, Regional Marketing, agencies, and other operational teams

Senior Manager, Global Brand Programs

Engineering Manager

• Lead and manage software developers and leads developing and maintaining web and mobile platforms and digital properties
• Provide direction and coaching to e-commerce services development teams throughout the project life cycle
• Attract, retain, and develop talent; establish career pathways through coaching, mentoring, goal setting, and assessment
• Inspire creativity and problem-solving
• Develop functional specifications and designs for complex new and existing applications
• Review team members’ designs and code with managers, colleagues, and architects
• Design, code, debug, and test unit-test solutions as required
• Partner with product management and software engineering managers on multi-year vision, strategy, technical roadmap, and backlog
• Execute code, requirements, metrics, risk, and software reliability analyses
• Conduct unit testing and quality assurance
• Perform performance tuning, improvement, balancing, usability, and automation
• Support, maintain, and document new and existing solutions
• Identify and evaluate new technologies
• Act as a technical escalation point for web developers and architects
• Ensure production application support coverage and participate in escalated incidents
• Improve Arc’teryx SDLC, project, and other methodologies
• Coordinate project resourcing with project and program managers
• Monitor team performance and direction against project scope, time, and budget
• Own technical design decisions affecting the e-commerce and web application platform
• Build and deliver maintainable, high-quality software for a best-in-class ecommerce experience
• Improve developer experience through team-building events, knowledge sharing, and other initiatives
• Contribute to the Engineering Guild and raise Arc’teryx’s technical bar

Manager, Software Engineering

• Lead end-to-end administration of leaves across Canada and the US, including disability, maternity and parental, FMLA, state and local paid family medical, ADA, and other paid or unpaid leaves
• Interpret legislative changes, assess operational impact, and recommend updates to leave programs, policies, and processes
• Coordinate triaging of leave requests with People and Culture Business Partners, Health and Safety, and people leaders
• Own employer statements and claim submission forms as needed
• Ensure timely updates to employee data and leave statuses in HRIS and payroll systems
• Act as escalation point for complex and sensitive leaves with carriers
• Coordinate return-to-work processes, accommodation letters, and gradual schedules
• Calculate and report disability payments to payroll for weekly, biweekly, and semi-monthly pay schedules
• Monitor leave procedures and policies to identify gaps and improvement opportunities
• Report on leave trends to identify risks, cost drivers, and workforce planning needs
• Serve as subject matter expert and centralized resource for People and Culture, employees, and people leaders
• Provide guidance on sensitive and complex cases
• Develop and deliver education, training, and communication materials related to leave programs
• Support global group benefits, savings, and purchase program initiatives and enhancements

Senior Leaves Management Specialist

Supply Chain

• Develop and maintain a rolling near- and long-term demand forecast, one to five years out, for the assigned category
• Generate baseline statistical forecasts and translate assortment launch plans into demand projections
• Participate in the Integrated Business Planning (IBP) cycle to build a consensus demand plan
• Reconcile top-down financial targets with bottom-up SKU-level forecasts
• Provide volume outlooks to Supply Planning to support capacity and buy decisions
• Build demand curves for new product launches
• Conduct scenario and risk planning
• Identify demand risks and supply constraints
• Communicate findings to cross-functional partners
• Contribute to IBP process improvements and forecast accuracy initiatives
• Expand scenario and risk planning coverage to provide consistent demand signals to Supply Planning and Inventory Planning ahead of key buy decisions
• Work with Merchandise Financial Planning, Supply Planning, Inventory Planning, Allocations, Merchandising, FP&A, and Commercial
• Connect near-term execution to a 1–5-year demand view

Demand Planner

Data Scientist

• Assist the Digital team with foundational and exploratory projects involving sales, people, or other applicable business data
• Extract, analyze, and visualize data points
• Manage projects from concept through execution
• Work with business stakeholders, development teams, and/or vendors
• Coordinate multidisciplinary teams to deliver high-quality, on-time results
• Manage and plan work, resourcing, prioritization, process alignment, and issue resolution for concurrent projects
• Understand business requirements for reporting, data products, and dashboards
• Assess project requirements, create detailed project plans, and align delivery tasks
• Plan, facilitate, and manage workshops with stakeholders, architects, engineering, and other teams
• Review project schedules with Data and Analytics leadership and affected stakeholders
• Monitor project progress, adjust plans, and report project status regularly
• Guide team members, unblock tasks, and lead agile backlog refinement and grooming
• Use and improve agile Scrum methodologies, tools, and templates
• Facilitate stakeholder engagement
• Develop and embed expertise in relevant business areas and technologies
• Lead data-focused teams delivering projects for Digital and other groups
• Organize product demonstrations and coordinate user training
• Arrange reporting requirements aligned with business processes and decision-making
• Represent the Data and Analytics team to the business and advocate for products and change management
• Assist Data and Analytics leadership with other tasks and projects as required

Product Manager, Data and Analytics – Digital

Operations

• Support successful execution of retail operations projects and day-to-day execution across the store network
• Coordinate communications between stores and Ops Sol Program Managers
• Maintain operational resources and track deliverables
• Support implementation of programs that enhance the store experience
• Coordinate operational projects and retail program execution
• Develop and submit store communications
• Pull and maintain project reporting
• Edit and maintain store operations resources, procedures, and documentation
• Partner with IT on ticket support and escalation
• Coordinate non-merchandise forecasting and ordering with vendors
• Collect, organize, and summarize operational data
• Gather information, track action items, and ensure project alignment with cross-functional stakeholders
• Monitor store feedback and escalate operational challenges
• Prepare presentations, reports, and business updates
• Assist with pilot programs, operational launches, and process improvement projects
• Respond to operational inquiries and connect stores with appropriate resources
• Support development and improvement of processes, retail programs, systems, and operating procedures
• Identify opportunities to streamline processes and reduce operational complexity
• Support reporting-tool updates and continuous improvement initiatives

Retail Ops Coordinator, Operational Solutions

Brand Manager

• Exercise sound independent judgment and accountability in decision-making
• Anticipate needs, solve problems, and remove obstacles
• Build strong relationships across all levels
• Adapt quickly to new tools, processes, and priorities
• Navigate team and cross-functional dynamics professionally
• Provide executive administrative support, including proactive scheduling and calendar management
• Manage inboxes and draft correspondence
• Organize international and domestic travel arrangements
• Coordinate complex market visits
• Develop agendas, meeting minutes, and presentation materials
• Organize onsite/offsite meetings and team-building events
• Coordinate internal resources and third-party vendors for events
• Partner with cross-functional teams on company-wide initiatives
• Organize and submit expense reports
• Represent the organization professionally and with integrity
• Support leaders in decision-making, program management, and initiative implementation
• Work toward professional development goals

Executive Assistant – Brand Marketing

• Define and lead the operational vision for the global brand and marketing function
• Drive marketing and creative innovation and modernize the operating model
• Lead and integrate global Go-to-Market, Creative Operations and Services, Marketing Project Management, and Campaign Management teams
• Set the global Brand Operations strategy, operating model, standards, frameworks, and roadmap
• Evolve the global and regional operating model
• Transform processes, tools, and ways of working to increase speed-to-market and enable data-driven, personalized campaign execution
• Own end-to-end Go-to-Market, Creative Services, and Project Management execution
• Partner with senior Brand leaders on calendaring, resource planning, and cross-functional gates
• Ensure creative infrastructure, workflows, vendor relationships, and resourcing models deliver best-in-class global output
• Lead Campaign Management and the Brand Operations technology stack, including project management, workflow, and DAM platforms
• Govern asset rights, usage, and licensing compliance
• Manage the Brand Operations P&L and global vendor/agency ecosystem
• Lead agency and vendor strategy, roster management, RFP/tender processes, contract negotiation, and performance reviews
• Drive global-to-regional alignment and governance across channels and markets
• Maintain an enterprise-wide view of operational risk and dependencies
• Build organizational capability and oversee a high-performing global team
• Lead change management and process redesign to increase agility and reduce cost
• Present business reviews and recommendations to senior leadership
• Use operations scorecards and analytics to improve resource allocation and decision-making
• Evaluate and integrate emerging technologies, including AI-powered production tools and workflow automation
• Develop a globally scalable brand operating framework for new markets, categories, or business models
• Future-proof operations through real-time campaign optimization and data-driven resource allocation