Director, Commercial – Japan

Arc'teryx Equipment

. Lead and accelerate ARC’TERYX’s commercial performance across Japan .

Posted 10/1/2026full-timeTokyo • JapanLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing integrated commercial strategies across E-Commerce, Retail, and Wholesale, with a strong focus on financial forecasting, budgeting, and performance management. Proven ability to lead high-performing teams and drive revenue growth through data-driven insights and omnichannel strategies.

Highest-signal resume keywords

DTC ExperienceE-Commerce StrategyFinancial ForecastingFluency in English and JapaneseTeam Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ForecastingBudgetingData AnalysisE-Commerce ManagementRetail StrategyMarket AnalysisPerformance MetricsDigital TransformationOmnichannel StrategyCustomer Acquisition

Soft Skills

Strong CommunicationAttention to DetailProblem SolvingFlexibilityCollaboration

Tools & Technologies

MS ExcelE-Commerce PlatformsData Analytics SoftwareCustomer Relationship Management (CRM) SystemsMerchandising Tools

Industry Keywords

Commercial PerformanceMarket ShareRetail ExpansionWholesale StrategyCustomer Journey

About the role

Key responsibilities & impact

Lead and accelerate ARC’TERYX’s commercial performance across Japan
Develop and execute integrated commercial strategies across E-Commerce, Retail, and Wholesale
Influence the Japan P&L and drive revenue growth, profitability, and market share gains
Lead annual business planning, budgeting, forecasting, and performance management
Analyze market, consumer, and competitive trends to identify growth opportunities
Lead and inspire a high-performing commercial team
Partner with regional and global stakeholders to align commercial priorities with broader business objectives
Establish performance metrics and use data-driven insights to improve results and operational excellence
Oversee e-commerce growth and profitability, including DTC and marketplace channels
Optimize digital trading, merchandising, assortment, pricing, promotions, and customer journey performance
Drive customer acquisition, retention, and lifetime value
Lead the retail business to deliver exceptional customer experiences, sales productivity, and profitable store performance
Ensure execution across the retail fleet, including staffing, productivity, inventory management, and operational standards
Evaluate and support retail expansion, relocation, and investment opportunities in Japan
Develop wholesale and key account strategies while maintaining brand integrity
Build senior relationships with wholesale partners, distributors, and strategic accounts
Lead account planning, commercial negotiations, and joint business initiatives
Champion an omnichannel strategy across all customer touchpoints
Ensure alignment across channels on assortment, pricing, promotions, and brand presentation
Collaborate with Marketing, Finance, Supply Chain, People & Culture, and other cross-functional partners
Contribute to Japan market strategy, organizational effectiveness, and long-term growth as a Japan Leadership Team member
Represent the business internally and externally as a senior commercial leader and Japan brand ambassador
Develop a three-year commercial growth strategy for Japan
Lead omnichannel integration initiatives
Expand strategic partnerships with wholesale accounts and digital marketplaces
Drive digital transformation initiatives to improve acquisition, retention, conversion, and lifetime value

Requirements

What you’ll need

12+ years of vertical DTC experience, Ecommerce, and Wholesale
Strong financial forecasting and budgeting experience
Fluency in both English and Japanese, verbally and in writing
Strong communication and writing skills
Attention to detail and discipline
Advanced MS Excel or other relevant software skills
Experience using data to drive business decisions
Direct experience leading teams
Experience working with cross-functional teams
Graduated from a post-secondary school program with honours that developed communication and analytical skills
Flexibility and adaptability when mastering new software systems
Innovative and creative approach with logical and methodical problem solving
Proactive root-cause identification and solution development
Ability to balance autonomy and collaboration

Benefits

Comp & perks

Full-time employment
Equal opportunity and fair treatment
Inclusive workplace culture
Opportunities to work on sustainable, global initiatives
Opportunities for professional growth through challenge, experimentation, and inspiration