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Manager, Merchandising Operations – APAC
Arc'teryx Equipment. Own the integrated APAC I2C / GTM calendar and run the seasonal cadence, including Global Kick-off, Regional Line Planning, Regional Handover, Country Line Reviews, Buy Reviews, launch readiness, and hindsight .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing integrated merchandising operations and go-to-market processes across APAC, with a strong focus on seasonal planning, cross-functional collaboration, and data-driven decision-making. Proficient in utilizing advanced tools for project management and process optimization within a complex global organization.
Highest-signal resume keywords
Merchandising OperationsGo-To-Market (GTM)Cross-Functional Program ManagementAdvanced Microsoft ExcelProject-Management Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Merchandising OperationsProduct OperationsRetail PlanningProgram ManagementSeasonal Merchandising CalendarsAssortment DevelopmentPricingDistributionData QualityKPI Setting
Soft Skills
Highly OrganizedInfluencing Without AuthoritySimplifying Complex ProcessesIdentifying Root CausesDeveloping Scalable Solutions
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointSmartsheetBusiness-Intelligence SystemsPLM Systems
Industry Keywords
Innovation-to-Consumer (I2C)Consumer GoodsApparelFootwearOutdoor Retail
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Own the integrated APAC I2C / GTM calendar and run the seasonal cadence, including Global Kick-off, Regional Line Planning, Regional Handover, Country Line Reviews, Buy Reviews, launch readiness, and hindsight
- Translate global milestones into APAC actions with owners and deadlines and serve as the point person for seasonal readiness
- Work with Global Process Operations, consolidate country inputs into one APAC view, and represent APAC in global forums
- Standardize ways of working while allowing for local market needs
- Maintain RACI, decision rights, SOPs, and escalation paths
- Prepare agendas, decision packs, and executive-ready materials
- Clarify handoffs across Merchandising, MP&A, Brand, Visual Merchandising, Commercial, Demand Planning, and Supply Chain
- Own the APAC source of truth, including the Smart Calendar Dashboard, milestone tracker, and decision log
- Flag risks early, recommend mitigations, and set KPIs for process health, readiness, and data quality
- Run the seasonal sample process, including priorities, allocation, tracking, and shortage resolution
- Standardize calendars and templates, work with Technology and Data teams on automation, fix recurring friction, build playbooks and onboarding, and lead seasonal retrospectives
- Build a connected APAC merchandising operating model across Global, Regional, and Country teams
- Integrate assortment, pricing, distribution, samples, product data, and launch-readiness processes
- Pilot future-state workflow tools, process KPIs, decision forums, and seasonal governance models
Requirements
What you’ll need- 6+ years of experience in Merchandising Operations, Product Operations, Merchandising, Retail Planning, Business Operations, GTM, Program Management, or a related function within apparel, footwear, outdoor, retail, or consumer goods
- Understanding of seasonal merchandising calendars, assortment development, product creation, pricing, distribution, sell-in, buy, and launch processes
- Working knowledge of Innovation-to-Consumer (I2C), Go-to-Market, or comparable end-to-end commercialization processes
- Experience operating in a complex, matrixed, multi-market global organization
- Experience leading cross-functional programs involving multiple functions, markets, milestones, and senior stakeholders
- Highly organized, with ability to simplify complex processes into clear roles, milestones, decisions, and deliverables
- Ability to influence without direct authority and present status, risks, trade-offs, and recommendations to senior leaders
- Ability to identify root causes and develop practical, scalable solutions
- Advanced Microsoft Excel and PowerPoint skills
- Comfortable with Smartsheet or similar workflow, dashboard, and project-management tools
- Willing and able to travel within APAC and globally as required
- Experience with PLM, merchandising, planning, product-data, assortment, or business-intelligence systems is an asset
Benefits
Comp & perks- Full-time employment
- Hybrid work arrangement
- Equal opportunity and fair treatment
- Inclusive workplace culture
- Travel within APAC and globally as required