Manager, Sales Tools – Technology

Arc'teryx Equipment

. Lead the global strategy, governance, and roadmap for sales tools and technology platforms supporting Wholesale and Commercial Operations .

Posted 10/9/2026full-timeNorth Vancouver • CanadaSeniorLead💰 CA$108,000 - CA$142,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading global strategies for sales tools and technology platforms, with a focus on operational efficiency, user experience, and team development. Proven ability to manage cross-functional initiatives and vendor relationships while driving technology adoption and continuous improvement.

Highest-signal resume keywords

Sales EnablementProject ManagementBusiness Process ImprovementTeam LeadershipVendor Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business SystemsTechnology ManagementData AnalysisProgram ManagementOperational EfficiencyScalable SolutionsIntegrationAutomationGovernance FrameworksDocumentation Standards

Soft Skills

Analytical SkillsAdaptabilityCollaborationCommunicationProblem-Solving

Industry Keywords

Wholesale OperationsCommercial OperationsTechnology PlatformsUser SupportChange ManagementStakeholder EngagementContinuous ImprovementBusiness AcumenStrategic RelationshipsPerformance Monitoring

About the role

Key responsibilities & impact

Lead the global strategy, governance, and roadmap for sales tools and technology platforms supporting Wholesale and Commercial Operations
Manage and develop a team responsible for platform administration, user support, system enhancements, and business process improvements
Onboard and scale new business units within the online tool while partnering with technology for integration
Partner with Sales, Product, Merchandising, Technology, and regional stakeholders to identify capability gaps and prioritize technology investments
Collaborate with external vendors and internal technology teams to negotiate priorities, evaluate opportunities, and deliver platform enhancements
Translate business requirements into scalable solutions improving operational efficiency, data quality, and user experience
Drive adoption, change management, and communication plans
Monitor platform performance, user feedback, and business outcomes for continuous improvement
Establish governance frameworks, documentation standards, and operating procedures
Lead cross-functional initiatives connecting commercial processes, technology solutions, and business objectives across regions and channels
Develop long-term platform strategies for scalability, integration, automation, and reporting
Lead implementation and integration of new technologies and capabilities
Build relationships with external vendor partners
Grow team capabilities through coaching, succession planning, and subject matter expertise development

Requirements

What you’ll need

You have completed a bachelor's degree in Business, Information Systems, Technology Management, Commerce, or a related discipline
You have 7+ years of experience supporting business operations, commercial technology, sales enablement, business systems, program management, or a related field
You have experience leading technology-enabled business initiatives from strategy, concept through implementation and adoption
You have experience managing people and developing high-performing teams
You have experience managing third-party vendors, technology partners, and strategic business relationships
You possess strong business acumen and can connect technology investments to measurable business outcomes
You have strong project and program management capabilities, including managing competing priorities across multiple initiatives
You are highly effective at translating complex business requirements into practical and scalable solutions
You have strong analytical skills and use data to inform decisions
You are proactive in identifying the root cause of issues and developing solutions
You remain highly flexible and adaptable when faced with ambiguity
You effectively balance autonomy and collaboration
You inspire breakthrough thinking and continuous improvement
You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
Your passion for your work is paralleled by your passion for getting outside and living it
Candidates must be eligible to work in Canada

Benefits

Comp & perks

Extended health, dental, and vision coverage
Mental health support
Fertility benefits
Gender-affirming care
24/7 Employee Assistance Program (EAP)
RRSP matching
Eligibility for Arc'teryx Annual Incentive Plan
Access to Employee Stock Purchase program (ESPP) where applicable
Paid time off
Wellness time
No Wasted Day program (dedicated paid days to get outside & explore)
Parental leave top-up
Nesting period for new parents
Professional development opportunities
Arc'teryx Academies (outdoor skill-building events)
Employee Belonging Councils
Employee discounts
Pro Deals (exclusive discounted pricing on gear)