Retail Ops Coordinator, Operational Solutions

Arc'teryx Equipment

. Support successful execution of retail operations projects and day-to-day execution across the store network .

Posted 9/19/2026full-timeNorth Vancouver • CanadaJuniorMid-Level💰 CA$71,000 - CA$93,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project coordination and operational support skills within a retail environment, with a focus on enhancing store experiences and improving processes. Proficient in data organization, communication, and collaboration across cross-functional teams.

Highest-signal resume keywords

Project CoordinationRetail Operations SupportData OrganizationInterpersonal CommunicationProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementOperational Resource ManagementData AnalysisTimeline TrackingDeliverable Management

Soft Skills

Organizational SkillsCustomer Service OrientationAdaptabilityAttention to DetailRelationship Building

Tools & Technologies

ExcelSmartsheet

Industry Keywords

Retail EnvironmentOperational ProjectsStore Experience EnhancementCross-Functional CollaborationNon-Merchandise Forecasting

About the role

Key responsibilities & impact

Support successful execution of retail operations projects and day-to-day execution across the store network
Coordinate communications between stores and Ops Sol Program Managers
Maintain operational resources and track deliverables
Support implementation of programs that enhance the store experience
Coordinate operational projects and retail program execution
Develop and submit store communications
Pull and maintain project reporting
Edit and maintain store operations resources, procedures, and documentation
Partner with IT on ticket support and escalation
Coordinate non-merchandise forecasting and ordering with vendors
Collect, organize, and summarize operational data
Gather information, track action items, and ensure project alignment with cross-functional stakeholders
Monitor store feedback and escalate operational challenges
Prepare presentations, reports, and business updates
Assist with pilot programs, operational launches, and process improvement projects
Respond to operational inquiries and connect stores with appropriate resources
Support development and improvement of processes, retail programs, systems, and operating procedures
Identify opportunities to streamline processes and reduce operational complexity
Support reporting-tool updates and continuous improvement initiatives

Requirements

What you’ll need

You have a degree or post-secondary education in business, operations, or project management, or equivalent experience
You have 1+ years of experience supporting retail operations, project coordination, or store-based initiatives
You have 2+ years of experience working in a retail environment
You are exceptionally organized, with an eye for detail and accuracy
You are open and approachable, with a customer-service focused mentality
You have excellent interpersonal and communication skills, and a demonstrated ability to build relationships across all levels of the organization
You can multi-task, meet deadlines, and manage priorities working in a fast-paced environment
You have strong project coordination skills and are comfortable tracking timelines, tasks, and deliverables
You are proficient in tools like Excel and Smartsheet
You remain highly flexible and adaptable when faced with ambiguity
Your passion for your work is paralleled by your passion for getting outside and living

Benefits

Comp & perks

Extended health, dental, and vision coverage
Mental health support
Fertility benefits
Gender-affirming care
24/7 Employee Assistance Program (EAP)
RRSP matching
Eligibility for Arc'teryx Annual Incentive Plan
Access to Employee Stock Purchase program (ESPP) where applicable
Paid time off
Wellness time
No Wasted Day program (dedicated paid days to get outside & explore)
Parental leave top-up
Nesting period for new parents
Professional development opportunities
Arc'teryx Academies (outdoor skill-building events)
Employee Belonging Councils
Employee discounts
Pro Deals (exclusive discounted pricing on gear)