Senior Technical Account Manager

Archera

. Own the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments .

Posted 10/31/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing post-sales technical relationships across AWS, Azure, and GCP environments, with a strong focus on cloud economics, FinOps principles, and translating technical data into business insights. Proven ability to mentor junior team members and lead strategic discussions with executive stakeholders.

Highest-signal resume keywords

Technical Account ManagementAWS CertificationAzure CertificationGCP CertificationCloud Economics

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cloud ArchitectureCloud Cost OptimizationMulti-Cloud Commitment StrategyCloud GovernanceCloud Consumption Data AnalysisReserved InstancesSavings PlansCommitted Usage DiscountsEDP/MACCFinOps Principles

Soft Skills

Excellent Communication SkillsMentoringRelationship BuildingProblem SolvingCollaboration

Tools & Technologies

AWSAzureGCP

Certifications & Qualifications

AWS CertificationAzure CertificationGCP Certification

Industry Keywords

Technical Account ManagementCustomer SuccessSolutions ArchitectureCloud ConsultingEnterprise Customers

Tech Stack

Tools & technologies

AWSAzureCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Own the post-sales technical relationship as each customer's primary advisor across AWS, Azure, and GCP environments
Develop trusted relationships with technical and business stakeholders and understand customers' cloud architecture, financial objectives, and operational priorities
Monitor commitment coverage and utilization, delivering proactive optimization recommendations
Advise customers on multi-cloud commitment strategy and sizing, FinOps maturity, and cloud governance
Translate cloud consumption data into executive-level business insights
Lead Quarterly Business Reviews for finance, engineering, and infrastructure leaders
Partner with Account Executives to identify expansion opportunities and additional insured commitments
Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback
Mentor and support junior Technical Account Managers and establish best practices

Requirements

What you’ll need

5+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
Experience leading or mentoring more junior peers
AWS/Azure/GCP certifications
Hands-on experience with AWS, GCP, and/or Microsoft Azure
Strong understanding of cloud infrastructure and cloud economics
Familiarity with FinOps principles and cloud cost optimization
Experience with cloud commitment programs such as Reserved Instances, Savings Plans, Committed Usage Discounts, or EDP/MACC
Experience presenting to executive stakeholders
Experience supporting enterprise customers
Ability to translate technical concepts into business outcomes
Excellent written and verbal communication skills
Bachelor's degree

Benefits

Comp & perks

Competitive salary and equity package
Comprehensive medical, dental, and vision coverage
401(k) plan
Flexible PTO policy
Remote-first culture
Opportunity to shape and scale a category-defining FinTech platform