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Arctic Kingdom

Sales and Marketing Coordinator

Arctic Kingdom

. Maintain, tag, organize, and update media assets in Canto DAM .

Posted 11/3/2026full-timeRemote • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing media assets, social media engagement, and guest services coordination. Proficient in CRM systems and digital content creation, with strong organizational and communication skills to enhance guest experiences.

Highest-signal resume keywords
Media Asset ManagementSocial Media ManagementCRM ExperienceContent CreationGuest Services Coordination

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Digital Asset ManagementEmail MarketingE-Commerce AdministrationInventory ManagementPhoto/Video Editing
Soft Skills
Excellent CommunicationCustomer ServiceOrganizationAttention to DetailCollaboration
Tools & Technologies
Canto DAMSprout SocialHubSpot CRMArrows
Industry Keywords
MarketingSales CoordinationGuest ServicesHospitalityTourism

About the role

Key responsibilities & impact
  • Maintain, tag, organize, and update media assets in Canto DAM
  • Monitor and respond to social media messages and comments through Sprout Social
  • Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars
  • Support marketing campaigns, promotions, email communications, presentations, private journey pitch decks, and collateral
  • Assist with photo/video editing, research, reporting, vendor coordination, and brand consistency
  • Manage website content, including seasonal pricing updates and merchandise inventory/descriptions
  • Coordinate post-reservation guest onboarding under the Guest Services Manager
  • Use HubSpot CRM and Arrows to manage onboarding workflows, guest records, forms, and follow-up tasks
  • Communicate with confirmed guests about pre-arrival requirements, travel documentation, and practical arrangements
  • Assist with flights, clothing rentals, Yellowknife accommodations and activities, add-on services, and travel logistics
  • Track outstanding information and deadlines; prepare and distribute guest documents and pre-departure communications
  • Coordinate with Sales, Guest Services, Operations, and external providers for accurate handoffs and a seamless guest experience
  • Support merchandise programs and online stores for Arctic Kingdom and Blachford Lodge
  • Maintain product listings, descriptions, pricing, orders, and inventory coordination; liaise with suppliers and fulfillment partners
  • Assist with wholesale equipment sales administration, quotations, order processing, product information, documentation, and customer inquiries
  • Support guest add-ons and ancillary offerings, reporting, and process improvements
  • Manage competing deadlines and maintain accurate records and task tracking
  • Collaborate with functional managers on workload, status, seasonal peaks, and operational priorities
  • Support special projects and continuous workflow, guest communication, and internal coordination improvements

Requirements

What you’ll need
  • 3+ years of experience in marketing, sales coordination, guest services, hospitality, tourism, or a related field
  • Excellent written and verbal communication, customer service, organization, and attention to detail
  • Ability to manage multiple priorities independently and collaborate effectively in a remote, cross-functional team
  • Experience with CRM systems such as HubSpot
  • Familiarity with onboarding tools such as Arrows is an asset
  • Experience with social media management tools such as Sprout Social and digital asset management systems such as Canto is preferred
  • Experience with content creation, email marketing, e-commerce, online store administration, inventory, or order processing is an asset

Benefits

Comp & perks
  • Permanent full-time employment
  • Remote work arrangement