Concierge Security Engineer 2 – Part Time

Arctic Wolf

. Support the technical relationship with assigned customers and create and maintain outstanding customer partnerships .

Posted 9/29/2026part-timeRemote • GermanyMid-LevelSenior💰 €48,500 - €143,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in security incident monitoring, vulnerability management, and customer relationship management. Proficient in analyzing security events and implementing security solutions while ensuring compliance with privacy laws and best practices.

Highest-signal resume keywords

Security Incident MonitoringVulnerability Management ToolsCustomer Relationship ManagementIncident Response ConceptsActive Directory Functions

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Security AnalysisNetwork Security SolutionsMonitoring and Visibility CapabilitiesWindows Event Log AnalysisFirewall ConceptsBusiness Continuity PlanningDisaster Recovery PlanningGroup Policy FeaturesEPP Solutions AuditingCloud Security Understanding

Soft Skills

Effective CommunicationConflict ResolutionDe-Escalation SkillsProfessionalism in Meetings

Tools & Technologies

Vulnerability Management ToolsSecurity Governance DocumentationSysmon LogsCommon Windows Ports and Protocols

Certifications & Qualifications

Industry Certifications

Industry Keywords

Privacy LawsSecurity ServicesCustomer PartnershipsTechnical Representation

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Support the technical relationship with assigned customers and create and maintain outstanding customer partnerships
Interact with customers as a technical representative and first-level provider of security services
Analyze security events using network, endpoint, and log sources
Identify correlations in client environments and determine whether behavior is expected
Deliver Arctic Wolf network and endpoint security solutions to customers
Monitor systems for security incidents and vulnerabilities
Develop monitoring and visibility capabilities
Report on incidents, vulnerabilities, and trends
Independently steer complex investigations within area of expertise
Engage experts from other disciplines to resolve matters appropriately
Prepare and document security governance, standard operating procedures, and protocols
Configure, troubleshoot, and maintain security for customer environments
Monitor systems for irregular behavior and establish preventive measures
Determine escalation needs and coordinate with customers and internal and external stakeholders
Educate and train staff on information system security best practices
Attend internal, vendor, and customer meetings on camera

Requirements

What you’ll need

3–5 years' relevant experience
Relevant education could include university degree, college diploma, or industry certifications
Basic understanding of common business network requirements and simple networking troubleshooting
Basic understanding of security concerns for common cloud-based infrastructure-as-a-service providers
Familiarity with regional privacy laws
Knowledge of vulnerability management tools and processes
Basic understanding of Business Continuity Planning
Basic understanding of Disaster Recovery Planning and Incident Response concepts
Basic understanding of Active Directory functions
Ability to audit and make policy recommendations for common EPP solutions
High-level understanding of Group Policy features and INF security templates
Ability to read and effectively use Windows event and Sysmon logs
Knowledge of common Windows ports and protocols and how they should be properly secured
Basic understanding of firewall concepts
Effective English communication, written and verbal
Effective de-escalation and conflict resolution skills
Ability to remain on camera for meetings and maintain a professional setting
Ability to pass a criminal background check and employment verification

Benefits

Comp & perks

Variable incentive compensation
New hire equity grants
Comprehensive benefits package