Arctic Wolf

Vice President

• Directly manage Security Engineering, Security Operations (SecOps), and Governance, Risk, and Compliance (GRC), including hiring, performance management, and leadership development
• Set strategy and priorities across security engineering, security operations, and GRC as one coordinated program
• Own the security governance framework and compliance posture against industry frameworks and regulations
• Oversee third-party risk management and audit oversight
• Oversee the security engineering roadmap and security monitoring, threat detection, and incident response
• Lead post-incident governance and regulatory notification
• Own the enterprise security risk management program, including risk assessment, treatment, reporting, and the risk register
• Manage the combined budget for security engineering, SecOps, and GRC
• Contribute to enterprise security budget planning alongside the CISO
• Provide leadership continuity in the CISO’s absence, including strategy execution, decision-making, and executive and board representation
• Deliver security metrics, KPIs, and risk reporting to executive leadership, the board, and audit or risk committees
• Partner with Legal and Privacy on contractual, regulatory, and privacy obligations, customer due diligence, and RFP responses
• Represent Arctic Wolf’s security and compliance posture with customers, auditors, regulators, and senior executives

Vice President – Deputy CISO

Administration

• Administer employee leave of absence programs, including medical, parental, family care, disability, military, statutory, and personal leaves across multiple countries
• Serve as the primary point of contact for employees and managers regarding leave processes, eligibility, documentation, pay impacts, and return-to-work expectations
• Coordinate leave cases with third-party administrators, disability carriers, payroll, HR partners, and internal stakeholders
• Manage leave intake, case tracking, documentation review, approvals, status updates, and case closure
• Maintain accurate leave records, employee communications, and case documentation in HR systems and case management tools
• Monitor leave timelines and ensure required actions are completed within deadlines
• Assist with workplace accommodation processes and return-to-work planning
• Ensure compliance with applicable leave, disability, accommodation, and employment requirements
• Escalate complex matters to senior team members
• Support audits, reporting, and leave-related metrics
• Identify process improvement opportunities
• Support leave-related projects, system enhancements, and process improvement initiatives
• Partner with Benefits, Payroll, and HR teams to ensure accurate pay, benefit administration, and employee deductions
• Use technology, reporting, and AI-enabled tools to improve operational efficiency and employee communications

Leave and Accommodations Administrator

Product Manager

• Translate product vision into actionable plans for a seamless, scalable customer onboarding experience
• Operationalize the customer onboarding journey through intuitive, self-service experiences
• Partner with Product, Engineering, Customer Success, and Operations stakeholders
• Prioritize initiatives, evaluate trade-offs, and maintain outcome-driven backlogs
• Design and evolve onboarding processes incorporating existing and newly acquired products
• Build a flexible onboarding foundation that scales for future acquisitions and portfolio expansion
• Support customer success and technical support teams and their onboarding tooling
• Facilitate project kickoffs and define detailed requirements
• Ensure engineering documentation aligns with business objectives
• Leverage telemetry and customer feedback to optimize onboarding
• Track progress, identify risks and blockers, and drive cross-functional alignment
• Present and evangelize new components across organizational levels
• Maintain project backlogs, verify epics and stories are prioritized and ready for grooming
• Report telemetry insights and recommendations at staff meetings
• Attend ceremonies, demos, and sprint activities; accept completed results
• Escalate delays, blockers, and non-prioritized requests
• Help define product strategy and understand roadmap impacts across affiliated engineering teams

Senior Product Manager – Managed Security Services, Onboarding

Security Engineer

• Support the technical relationship with assigned customers and create and maintain outstanding customer partnerships
• Interact with customers as a technical representative and first-level provider of security services
• Analyze security events using network, endpoint, and log sources
• Identify correlations in client environments and determine whether behavior is expected
• Deliver Arctic Wolf network and endpoint security solutions to customers
• Monitor systems for security incidents and vulnerabilities
• Develop monitoring and visibility capabilities
• Report on incidents, vulnerabilities, and trends
• Independently steer complex investigations within area of expertise
• Engage experts from other disciplines to resolve matters appropriately
• Prepare and document security governance, standard operating procedures, and protocols
• Configure, troubleshoot, and maintain security for customer environments
• Monitor systems for irregular behavior and establish preventive measures
• Determine escalation needs and coordinate with customers and internal and external stakeholders
• Educate and train staff on information system security best practices
• Attend internal, vendor, and customer meetings on camera

Concierge Security Engineer 2 – Part Time

Customer Success Manager

• Manage a set of corporate customers using Arctic Wolf’s CyberSOC solution
• Achieve renewal and expansion targets through consultative selling
• Listen to customers and provide feedback to the business
• Ensure customer satisfaction and deliver quarterly account reviews
• Negotiate upsells by positioning additional Arctic Wolf service offerings
• Advise customers using domain and product knowledge to develop future growth plans
• Plan and prioritize activities and requests to manage customer issues in a timely manner
• Ask clarifying questions, assess issue impact, evaluate courses of action, and make recommendations
• Coach customers toward alternate solutions when possible
• Create and manage automated processes to forecast and communicate at-risk customers
• Build risk mitigation plans to retain at-risk accounts
• Conduct duties in accordance with AWN information security policies, standards, processes, and controls

Customer Success Manager – SMB

• Manage a set of corporate customers using Arctic Wolf’s CyberSOC solution
• Achieve renewal and expansion targets through consultative selling
• Listen to customers and provide feedback to the business
• Ensure customer satisfaction and deliver quarterly account reviews
• Negotiate upsell opportunities by positioning additional Arctic Wolf service offerings
• Advise customers using domain and product knowledge to develop future growth plans
• Plan and prioritize high-volume activities and requests
• Manage customer issues and requests, clarify issue sources and impacts, evaluate courses of action, and coach customers toward alternative solutions
• Create and manage automated processes to forecast and communicate at-risk customers
• Build risk mitigation plans to retain at-risk accounts
• Conduct duties in accordance with AWN Information Security policies, standards, processes, and controls

Customer Success Manager – Commercial

Sales Engineer

• Work alongside an account executive to evangelize, design, propose, and demonstrate business value to customers
• Provide technical expertise through presentations, demos, POVs, and dialogue that educate prospects and drive the Arctic Wolf value proposition
• Drive new-business acquisition sales and obtain the technical win throughout the buyer’s journey
• Participate in discovery conversations to understand prospective customers’ needs and validate solution alignment
• Document customer environments, including security tooling, network design, authentication, and cloud services
• Demonstrate differentiators across endpoint protection, security operations, vulnerability management, and cloud security
• Build and maintain strong contacts in channel communities
• Participate in territory-growth activities including webinars, channel enablement, and field marketing events
• Mentor new hires on technical knowledge, demo and presentation best practices, and sales processes
• Foster knowledge sharing through Slack, team meetings, and broader enablement efforts
• Perform duties in accordance with Arctic Wolf’s information security policies, standards, processes, and controls

Senior Sales Engineer, Enterprise

• Directly manage the Security Engineering, Security Operations (SecOps), and GRC functions, including hiring, performance management, and development of each team’s leadership
• Set strategy and priorities across security engineering, security operations, and GRC
• Own the organization’s security governance framework and compliance posture against industry frameworks and regulations
• Oversee the security engineering roadmap and the operation of security monitoring, threat detection, and incident response
• Own the enterprise security risk management program, including risk assessment, treatment, reporting, and the organization’s risk register
• Manage the combined budget for security engineering, SecOps, and GRC
• Provide leadership continuity in the CISO’s absence, including strategy execution, decision-making, and representation at executive and board levels
• Deliver security metrics, KPIs, and risk reporting to executive leadership, the board, and audit or risk committees
• Partner with Legal and Privacy on contractual, regulatory, and privacy obligations, including customer due diligence and RFP responses
• Represent Arctic Wolf’s security and compliance posture with customers, auditors, regulators, and senior executives

Vice President, Deputy CISO

Technical Program Manager

• Manage and lead strategic programs and initiatives within the cybersecurity software and services organization
• Plan, execute, and deliver complex programs aligned with business objectives, customer needs, and regulatory requirements
• Guide executive decision-making on product strategy, technology investments, and long-term roadmap planning
• Oversee multiple complex initiatives spanning business units
• Lead technical due diligence into system architecture, performance, and scalability
• Communicate trade-offs, investment rationales, and progress updates to C-suite and board-level stakeholders
• Develop best practices, frameworks, and coaching initiatives for program management
• Lead large-scale cybersecurity programs from initiation through completion
• Develop and maintain program roadmaps, timelines, and deliverables
• Coordinate across engineering, product management, marketing, legal, sales, and customer success teams
• Oversee program governance, risk management, and compliance with security standards and regulations
• Define and implement program execution, tracking, and reporting practices
• Serve as primary point of contact for program stakeholders
• Manage budgets, resource allocation, and vendor relationships
• Drive continuous improvement in program execution, team collaboration, and customer satisfaction
• Coordinate design, process, manufacturing, test, quality, and marketing activities through production and distribution
• Manage products from definition and planning through production, release, and end of life
• Coordinate supporting project teams and internal and external development partners
• Track progress and adjust schedules and resource allocation to meet product requirements
• Mentor direct and interdisciplinary team members

Senior Technical Program Manager

Principal

• Serve as the system of record for workforce productivity, operational efficiency, and value realization across Arctic Wolf’s Security Services organization
• Establish and maintain a comprehensive workforce intelligence framework measuring work inflow, work outflow, automation capacity, capacity consumption, and productivity trends
• Create a defensible productivity accounting framework distinguishing gross savings, net savings, capacity creation, capacity redeployment, demand growth, non-value-added work, and operational inefficiencies
• Establish and maintain a benefits realization framework tracking approved productivity initiatives from projected benefits through realized outcomes
• Measure and report expected savings, in-flight savings, realized savings, avoided costs, capacity redeployment, and variance to business case
• Identify and explain gaps between projected and realized outcomes
• Identify productivity leakage from process variation, duplicate effort, rework, escalation loops, tool switching, manual data collection, low-value administrative work, excessive investigation effort, and poor technology adoption
• Build evidence-based recommendations to improve workforce efficiency and increase value-generating activity
• Partner with Product Management, Data Science, and Engineering to prioritize roadmap investments
• Create feedback loops verifying that released capabilities deliver planned outcomes and productivity gains
• Provide executive leadership with defensible views of workforce productivity, cost-to-serve, operational efficiency, and return on investment

Principal, S2 Workforce Strategy and Intelligence Lead

Chief Marketing Officer

• Own the strategy, architecture, and performance of Arctic Wolf’s marketing technology ecosystem, including Marketo administration, governance, and configuration
• Build and maintain a rolling 12- to 18-month technology roadmap aligned to company growth goals and GTM strategy
• Own vendor selection, contract negotiation, and renewal decisions for MarTech tools
• Set up, manage, and troubleshoot integrations across the stack, including Salesforce and other core business systems
• Lead the strategy and execution for embedding AI into the marketing technology stack and daily team workflows
• Identify and operationalize AI use cases and report measurable adoption outcomes to leadership
• Own database strategy, lifecycle-stage design, lead scoring, routing architecture, data governance, compliance, and reporting infrastructure
• Own end-to-end campaign operations across email, webinars, direct mail, content syndication, and list management
• Establish campaign intake models, SLAs, prioritization, operating cadence, build standards, tracking, and attribution across NAM, EMEA, and APAC
• Standardize and automate recurring campaign work
• Partner on annual marketing budget development and maintain spend controls and reconciliation
• Own budget and MDF administration, including AWS Partner Funding requests, claims, and invoicing
• Lead and develop a distributed team spanning marketing technology, database management, email and nurture strategy, and campaign operations
• Build a culture of technical rigor, execution excellence, and continuous improvement
• Serve as execution partner to Acquisition Marketing, Partner Marketing, Customer Marketing, and demand generation
• Partner with Business Applications, IT, Sales Operations, Revenue Operations, Finance, and Campaigns and Content leadership

Director, Marketing Technology – Campaign Operations

Marketing

• Serve as the in-region marketing expert for the Mid-Atlantic region
• Collaborate with regional account teams, including account executives and account representatives, and top-tier channel partners
• Communicate field-level insights to the broader marketing team
• Create quarterly marketing plans that generate demand and increase funnel velocity in the assigned territory
• Engage with sales teams to coordinate, communicate, and maximize the impact of marketing initiatives
• Research, design, and coordinate regional and partner events, including planning, logistics, content development, delivery, and post-event follow-up
• Develop a methodology to collect, share, field, and prioritize insights for the corporate marketing team
• Collaborate with top-tier channel partners to develop programs that open opportunities with their customer base
• Evaluate and negotiate with vendors and project-manage vendor relationships
• Manage and balance assigned field and partner marketing budgets
• Evaluate results against goals and use learnings to drive improvement

Field Marketing Manager – Mid-Atlantic

Director

• Define and evangelize the commercial strategy and product roadmap for threat intelligence and threat hunting
• Deliver platform strategy to drive detection efficacy and efficiency for the latest threats
• Collaborate with Architecture, Engineering, Security Research, and cross-functional teams to align product vision with company goals
• Guide strategic planning and drive innovation and outcomes in threat intelligence, threat hunting, and detection engineering
• Lead initiatives to map strategy to execution, commission research, define OKRs, and maintain alignment across product lines and stakeholders
• Present vision and alignment with corporate strategy at stakeholder meetings
• Communicate strategy and high-level roadmaps for threat intelligence, detections, and AI-related initiatives to leadership, product management, and engineering teams
• Participate in cross-functional efforts and co-design to leverage existing security research capabilities and avoid redundant development
• Decide with Architecture and Security Research leadership when new capabilities should become products or platforms
• Create vision and strategy presentations and documents addressing cybersecurity problems, emerging threat landscapes, and AI-driven solutions
• Oversee incubation of breakthrough threat detection capabilities improving MDR, EDR, and SOC effectiveness
• Lead cross-functional product development teams and foster experimentation, rapid iteration, threat validation, and customer-centric innovation
• Partner with executive leadership on long-term business goals, resource allocation, and portfolio management
• Run cross-functional backlog reviews and participate in product line reviews
• Identify follow-up analysis and insights into emerging threat patterns and implications for product strategy
• Communicate process changes and threat detection innovation priorities
• Align threat intelligence, detection, and AI strategies with company direction and translate them into initiatives
• Propagate priorities and major initiatives to product principals and technical leaders
• Help product teams understand how threat intelligence, detections, and AI capabilities enable faster threat response
• Identify projects that shift priorities and communicate with stakeholders across threat intelligence, security operations, and engineering
• Align Security Research, Engineering, Sales, and Go-to-Market teams on product strategies and roadmaps
• Drive organizational buy-in and support to improve threat intelligence and detection efficacy and efficiency
• Create documentation for calibration efforts and prepare evidence-based portfolio reviews
• Mentor others, influence organizational structure, and represent the group with transparency and integrity