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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and CRM management, with a strong focus on optimizing sales processes and driving operational excellence. Proven ability to analyze data and provide actionable insights to senior leadership while fostering cross-functional collaboration.
Highest-signal resume keywords
Sales Operations ManagementCRM OptimizationHubSpot ExperienceData AnalysisCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsSales EnablementCRM ManagementSales Performance AnalysisQuotation PreparationSales Order ProcessingOperational ImprovementsProcess ImprovementSales Metrics AnalysisDriving CRM Adoption
Soft Skills
Strong Communication SkillsProject ManagementCollaboration SkillsInfluence SkillsProblem-Solving Skills
Tools & Technologies
HubSpotConnectWiseNetSuiteAviso
Industry Keywords
Tech IndustrySales ProcessesOperational ExcellenceComplianceSales Tools
About the role
Key responsibilities & impact- Lead and manage the Sales Operations team
- Provide daily sales operational support for Client Directors and sales leaders
- Manage sales opportunities within HubSpot
- Provide insights to executive and sales leadership teams
- Oversee quotation preparation and sales order processing
- Ensure compliance with company guidelines and best practices
- Own operational improvements related to sales processes and the technology stack, including HubSpot, Aviso, ConnectWise, and NetSuite
- Identify, troubleshoot, and resolve process inefficiencies with sales teams and sales operations stakeholders
- Monitor and support sales tools and systems for effective use
- Analyze sales performance metrics and provide actionable insights to senior leadership
- Recommend opportunities for operational excellence and process improvement
Requirements
What you’ll need- 7+ years of experience in Sales Operations, Sales Enablement, or related fields
- 3+ years in a management role
- Experience in the tech industry is a plus
- Hands-on experience managing and optimizing CRM systems
- Strong track record of driving CRM adoption and optimization
- Experience with HubSpot, ConnectWise, and NetSuite is highly preferred
- Ability to analyze data, develop actionable insights, and communicate recommendations to senior stakeholders
- Experience building sales enablement programs from the ground up
- Strong cross-functional collaboration and influence skills
- Ability to manage multiple projects, create structure in ambiguity, and meet deadlines
- Strong verbal and written communication skills
Benefits
Comp & perks- Equal opportunity employment
- Accommodations or adjustments throughout the interview process and beyond
- Inclusive work environment welcoming members of all backgrounds and perspectives