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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Site Reliability Engineering (SRE) practices, including the establishment of SLOs, SLIs, and error budgets, while effectively utilizing Dynatrace and ServiceNow for monitoring and incident management. Proven ability to lead teams in implementing production readiness and CI/CD processes, ensuring reliability throughout the software delivery lifecycle.
Highest-signal resume keywords
Site Reliability Engineering (SRE)Dynatrace ExperienceCI/CD ImplementationKubernetes ProficiencyIncident Response Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SLOsSLIsError BudgetsDORA MetricsInfrastructure as CodeAutomated Reliability ChecksProduction ReadinessSynthetic TestsChange ManagementBlue-Green Deployment
Soft Skills
Strong Communication SkillsOutcome-Focused ApproachTeam Leadership
Tools & Technologies
DynatraceServiceNowGitLabAPIsClient-Server Architectures
Industry Keywords
Reliability EngineeringSoftware Delivery LifecycleOn-Call PracticesIncident ManagementProduction Troubleshooting
Tech Stack
Tools & technologiesKubernetesServiceNow
About the role
Key responsibilities & impact- Support an Arctiq client in building an SRE Center of Excellence
- Establish SRE standards, release discipline, and a consistent operating model across application teams
- Embed with two or three application teams per wave and leave reusable templates for tags, SLOs, synthetics, and dashboards
- Define user-journey-based SLIs, targets, time windows, and error-budget tracking
- Build SLOs in Dynatrace as code and provide compliance, burn-rate, and status views
- Configure error-budget-based paging and route alerts through Dynatrace to ServiceNow with runbook links
- Implement production-readiness checks in delivery pipelines, including synthetic tests, reliability baselines, and rollback validation
- Promote blue-green releases where appropriate
- Report DORA metrics and connect them to error-budget performance
- Join the on-call rotation for embedded applications and troubleshoot incidents using Dynatrace and ServiceNow
- Lead blameless post-incident reviews and convert outcomes into runbooks or backlog items
- Communicate status, milestones, blockers, and next steps in plain language
- Co-lead the SRE Center of Excellence, establish a golden path and standards, train team champions, and conduct error-budget reviews
- Establish a production-ready golden path within the first 90 days
- Enable application teams to independently promote changes using SRE frameworks and templates
- Review error budgets and SLO performance monthly with application owners
Requirements
What you’ll need- Strong SRE and reliability engineering experience, including SLOs, SLIs, error budgets, production readiness, and DORA metrics
- Hands-on Dynatrace experience, including RUM, services, synthetics, SLOs, alerting, dashboards, and distributed tracing
- Strong understanding of CI/CD, GitLab or similar tools, Infrastructure as Code, release controls, and automated reliability checks
- Experience with Kubernetes, APIs, client-server architectures, and blue-green or similar deployment strategies
- Strong knowledge of change management, incident response, on-call practices, ServiceNow, and production troubleshooting
- Experience embedding reliability practices throughout the software delivery lifecycle, from development through production
- Proven ability to lead engineers or SRE practices, establish standards, and drive adoption across application teams
- Strong communication skills with the ability to work across engineering, application owners, and business stakeholders
- Outcome-focused approach with experience managing clear milestones, deliverables, ownership, and timelines
- Contractor availability for a 6–9 month contract opportunity, with potential extension
Benefits
Comp & perks- Equal opportunity employer
- Accommodations or adjustments throughout the interview process and beyond
- Inclusive work environment
