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Arctiq

ServiceNow Developer – SPM

Arctiq

. Design, develop, and implement scalable ServiceNow solutions aligned with business requirements .

Posted 9/25/2026contractRemote • Pennsylvania • United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies
AzureITSMJavaScriptServiceNow

About the role

Key responsibilities & impact
  • Design, develop, and implement scalable ServiceNow solutions aligned with business requirements
  • Provide hands-on development across ITSM, CMDB, ITOM, Service Portal, SPM, and Custom Applications
  • Build and maintain inbound and outbound integrations using REST APIs, JSON, Scripted REST APIs, and IntegrationHub
  • Configure and manage SSO integrations with external identity providers such as Azure AD
  • Work with MID Server for integrations, discovery, and orchestration use cases
  • Develop and optimize solutions using Flow Designer, workflows, and automation capabilities
  • Customize forms, UI policies, client scripts, business rules, and Service Portal widgets
  • Maintain and enhance CMDB data quality and support ITOM capabilities including Discovery and Service Mapping
  • Develop and deploy custom applications using best practices and scoped application architecture
  • Troubleshoot platform issues, provide L2/L3 support, and ensure high availability and performance
  • Collaborate with cross-functional and global teams to gather requirements and deliver solutions
  • Participate in code reviews, release management, and platform upgrades

Requirements

What you’ll need
  • 3–5 years of hands-on experience in ServiceNow development
  • Strong expertise in ITSM, including Incident, Change, Problem, and Request Management
  • CMDB and Asset Management fundamentals
  • Working knowledge of ITOM, including Discovery and Service Mapping
  • Service Portal development experience with widgets, pages, and UI customization
  • SPM (Strategic Portfolio Management) basics
  • Flow Designer and workflow automation
  • Custom Application development using Scoped Apps
  • Strong experience with SSO integration using SAML/OAuth; Azure AD preferred
  • MID Server setup and maintenance
  • Very strong expertise in REST APIs, inbound and outbound
  • JSON/XML handling
  • Scripted REST APIs
  • IntegrationHub spokes
  • Strong knowledge of ServiceNow platform architecture, Glide APIs, and JavaScript
  • Familiarity with Agile/Scrum methodologies

Benefits

Comp & perks
  • Remote contract opportunity
  • Equal opportunity employer
  • Accommodations or adjustments throughout the interview process and beyond