Associate Director, Market Access Training

Ardelyx, Inc.

. Design, develop, and deliver comprehensive onboarding programs for new hires, primarily for the Field Reimbursement team .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $195,000 - $230,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and delivering comprehensive training programs focused on payer policies, patient access, and field reimbursement. Proven ability to assess training effectiveness and implement improvements while collaborating with cross-functional teams and external stakeholders.

Highest-signal resume keywords

Field Reimbursement ManagementTraining Program DevelopmentPayer Policy KnowledgeProject Management SkillsStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Training Curriculum DevelopmentAdult Learning PrinciplesMicrolearning ImplementationCPT KnowledgeICD-10 KnowledgeHCPCS KnowledgePrior Authorization DocumentationDenial ManagementPatient Support ProgramsSpecialty Product Knowledge

Soft Skills

Influencing Without AuthorityCollaborationOrganizational SkillsOperational SkillsAbility to Manage Competing Priorities

Tools & Technologies

ELearning Development ToolsVirtual Training PlatformsJob AidsWorkshops

Industry Keywords

Pharmaceutical IndustryBiotech IndustryMarket Access TrendsField Sales TrainingHealthcare Provider Interactions

About the role

Key responsibilities & impact

Design, develop, and deliver comprehensive onboarding programs for new hires, primarily for the Field Reimbursement team
Serve as a technical training expert on access-related concepts for other functions, including field sales
Create and maintain an ongoing training curriculum to enhance team expertise, capabilities, and performance
Monitor market access trends and update training modules as required
Facilitate live, virtual, and on-demand training sessions using adult learning principles
Deliver advanced training to Field Reimbursement teams
Train teams on payer policies, coverage requirements, prior authorization, denial management, and patient services topics
Conduct field and virtual visits with Field Reimbursement Managers and Zone Access Managers to observe interactions with healthcare provider offices
Gather field insights to continuously improve training programs
Partner with field leadership to translate observations into training enhancements and capability-building initiatives
Partner with external vendors and internal stakeholders to develop eLearning, job aids, and workshops
Establish and lead quarterly educational opportunities with internal and external experts
Assess training effectiveness and implement improvements using microlearning, case studies, and simulations
Maintain expertise in Medicare, Medicaid, commercial payer policies, CPT, ICD-10, HCPCS, prior authorization documentation and submission requirements, patient support programs, and related compliance rules
Translate complex reimbursement information into practical, actionable training for field teams

Requirements

What you’ll need

BA or BS degree
8–10 years of experience in business, preferably within the pharmaceutical or biotech industry, or equivalent experience
Demonstrated experience designing, developing, and facilitating training programs
Direct experience as a Field Reimbursement Manager (FRM) or Access Reimbursement Manager (ARM)
Knowledge of payer policies, patient access, and field reimbursement
Experience with specialty products, including hub services, pharmacy benefit models, or specialty pharmacies
Strong written and verbal communication skills, with the ability to explain complex access topics clearly
Ability to influence without direct authority and collaborate with senior leaders and cross-functional stakeholders
Proven project management, organizational, and operational skills
Ability to manage competing priorities, budgets, and expenditures
Ability to travel nationally approximately 40–50% of the time, based on business needs

Benefits

Comp & perks

Annual bonus target, subject to eligibility and other requirements
Equity awards and equity incentive plans, subject to eligibility and other requirements
401(k) plan with generous employer match
12 weeks of paid parental leave
Up to 12 weeks of living organ and bone marrow leave
Health plans: medical, prescription drug, dental, and vision
Life insurance and disability
Flexible time off
Annual Winter Holiday shut down
At least 11 paid holidays