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Administrative Coordinator – 6 Month FTC
Arden University Students' Association. Serve as the first point of contact for prospective students visiting the Arden website .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills and the ability to manage inquiries effectively while providing a positive application experience for students from diverse backgrounds. Capable of making autonomous decisions and managing multiple operational activities under pressure.
Highest-signal resume keywords
Customer Service ExperienceDecision-Making SkillsExperience With Diverse BackgroundsAdministrative Duties ManagementPlanning And Prioritizing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative DutiesApplication Process ManagementOperational Activity Management
Soft Skills
Responsive ServiceConfident CommunicationSupportive Interaction
Certifications & Qualifications
High School EducationRecognised Equivalent Qualification
Industry Keywords
Student RecruitmentProspective StudentsApplication ExperienceClient Interaction
About the role
Key responsibilities & impact- Serve as the first point of contact for prospective students visiting the Arden website
- Handle incoming calls to the Recruitment Team
- Provide professional, responsive and supportive service to prospective and current students
- Manage enquiries confidently and make informed decisions
- Ensure a positive application experience for students from diverse backgrounds
- Support general queries
- Perform administrative duties relating to the ‘refer a friend’ application process and student recruitment function
Requirements
What you’ll need- High School education completed or a recognised equivalent qualification
- Ability to make confident, autonomous decisions that support students and enhance their application experience
- Experience of working with students, clients or customers from a diverse range of backgrounds
- Experience of planning, prioritising and managing multiple complex operational activities and deadlines within a changing environment and while working under pressure
- Minimum of 1 year’s experience in a customer service role (desirable)
- Degree educated (desirable)
- Current Arden students or candidates with an upcoming course at Arden are not eligible for Student Experience roles due to a conflict of interest related to system access
Benefits
Comp & perks- 30 days holiday + bank holidays on-top
- Christmas closure
- Study any Arden course for free
- Discount for family and friends through the ‘Golden Ticket’
- Other excellent benefits
- Hybrid working arrangement with very little travel into the Prague office