Transformation Communications & Engagement Lead

Arden University Students' Association

. Shape the narrative and engagement approach for Arden’s AI Transformation Programme .

Posted 11/3/2026full-timeUnited KingdomSenior💰 £67,000 - £75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading communications and engagement for large-scale organizational change, utilizing recognized change management methodologies to foster stakeholder engagement and support effective transformation narratives. Proficient in translating complex strategies into clear communications while leveraging data and feedback to enhance engagement and adoption.

Highest-signal resume keywords

Change Management MethodologiesStakeholder EngagementCommunications Strategy DevelopmentTeam LeadershipData-Driven Engagement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementStakeholder ManagementContent DevelopmentAnalytical SkillsOrganizational SkillsFacilitation SkillsPresentation SkillsStorytellingEngagement StrategyTransformation Programme Delivery

Soft Skills

Influencing SkillsCommunication SkillsCollaborationAdaptabilityInterpersonal Skills

Certifications & Qualifications

APMG Change ManagementProsciAgile PMPRINCE2APM PMQMSP

Industry Keywords

Organizational TransformationHigher EducationDigital TransformationAI TransformationBenefits RealisationPortfolio Management

About the role

Key responsibilities & impact

Shape the narrative and engagement approach for Arden’s AI Transformation Programme
Develop clear, compelling communications explaining the transformation to colleagues and students
Help people understand what the transformation means for them and how they can contribute
Lead communications and engagement across multiple programmes
Create opportunities for genuine two-way participation
Build colleague networks
Support leaders to communicate confidently through change
Use feedback, insight and data to understand engagement
Inform decisions and continually improve the communications and engagement approach
Work closely with Internal Communications, transformation, programme and change management teams
Play a key role in shaping how transformation is understood, experienced and embedded across the University

Requirements

What you’ll need

Significant experience leading communications and engagement for large-scale organisational change or transformation
Proven track record of delivering sustainable change across multiple workstreams
Strong understanding of recognised change management methodologies, such as Prosci, ADKAR or Kotter
Experience influencing senior leaders and stakeholders, supporting authentic communication through uncertainty and change
Expertise in stakeholder engagement, communications, adoption and change readiness
Experience designing meaningful two-way engagement and participation
Experience working alongside transformation, programme and change management teams
Experience leading or managing teams and developing high-performing cultures
Excellent writing, storytelling, facilitation, presentation and content-development skills
Ability to translate complex strategies and programmes into clear, compelling narratives
Strong stakeholder management, analytical and organisational skills
Understanding of how insight, data and feedback can improve engagement and adoption
Desirable: a relevant qualification such as APMG Change Management, Prosci, Agile PM, PRINCE2, APM PMQ or MSP
Desirable: experience delivering digital, technology, AI or organisational transformation programmes
Desirable: experience working in higher education or similarly complex environments
Desirable: knowledge of benefits realisation and portfolio management approaches
Candidates without current UK right to work may be eligible through an alternative visa route

Benefits

Comp & perks

30 days holiday + bank holidays on-top
Christmas closure
Generous Aviva pension plan, with company contributions starting from 7%
BUPA Cash Plan
Private Medical Insurance coverage (applies to certain job roles)
Access to Perkbox benefits
Study any Arden course for free
Discount for all family and friends on Arden courses
Golden Ticket allowing you to gift anyone in your life a free Arden education
Hybrid working arrangement combining remote working with attendance at an Arden campus or office
Disability Confident Employer scheme, with a guaranteed interview potentially available if essential criteria are met
Equal opportunity and inclusive workplace
Potential visa sponsorship/alternative visa-route consideration for eligible candidates