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Ardoq

Revenue Operations Systems Manager

Ardoq

. Own Salesforce end to end, including user setup, permissions, configuration, and optimization .

Posted 11/6/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Salesforce administration, including user setup, permissions, and optimization, while effectively collaborating with cross-functional teams to drive customer success and retention initiatives. Proficient in utilizing AI tools to enhance operational efficiency and support system changes for non-technical stakeholders.

Highest-signal resume keywords
Salesforce Administrator CertificationSalesforce Administration ExpertiseExperience Supporting Customer OperationsDaily Use of AI ToolsProject Management for CPQ Deployment

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Salesforce AdministrationUser SetupPermissions ConfigurationSystem OptimizationCPQ DeploymentIntegration ManagementFlow Error ResolutionPost-Sales Process OptimizationCustomer SQL FrameworkAI Tool Utilization
Soft Skills
Effective CommunicationTeam CollaborationStakeholder Engagement
Tools & Technologies
SalesforceAI ToolsClaudeGeminiChatGPT
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
Customer SuccessRenewalsRetentionHigh-Growth Tech CompanyCustomer Operations

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Own Salesforce end to end, including user setup, permissions, configuration, and optimization
  • Partner with Customer Success, Renewals, Professional Services, and Sales to translate business problems into system solutions
  • Lead system projects such as CPQ deployment and establishing a Customer SQL framework
  • Manage Salesforce tickets and resolve Flow errors
  • Scope and manage integrations
  • Optimize post-sales processes
  • Support processes and insights driving renewals, expansion, and retention
  • Use AI tools to check formulas, validate automations, and accelerate repetitive tasks

Requirements

What you’ll need
  • Current Salesforce Administrator certification
  • Experience supporting Salesforce inside a high-growth tech company
  • Dedicated experience in customer operations
  • Understanding of supporting Customer teams focused on renewals and retention
  • Salesforce administration expertise
  • Daily use of AI tools such as Claude, Gemini, or ChatGPT
  • Ability to explain system changes to non-technical stakeholders
  • Ability to work effectively in a small team
  • Ability to work from the New York office once or twice a week

Benefits

Comp & perks
  • Employee Stock Options
  • 25 days annual leave
  • Enhanced parental leave
  • 401(k) retirement plan
  • Health insurance
  • Disability insurance
  • Life insurance
  • Annual learning budget
  • Flexible work time
  • Benefits according to country of residence