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arena.online

Digital Marketing Lead

arena.online

. Own and drive the digital strategy and roadmap for Arena Flowers and Patch .

Posted 10/7/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in driving digital strategy and performance marketing, with a strong focus on data analysis, budget management, and team leadership in a D2C or e-commerce environment.

Highest-signal resume keywords
Digital Strategy OwnershipPerformance Marketing ManagementData Analysis and Excel ProficiencyAgency Relationship ManagementTeam Leadership and Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Biddable Media ManagementCRM Strategy DevelopmentSEO KnowledgeAffiliate MarketingData ManipulationTrend AnalysisCreative TestingBudget PlanningReporting and CommunicationE-commerce Growth Management
Soft Skills
AutonomousOrganisedExcellent Communication
Tools & Technologies
Google Analytics 4LookerMetabase
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
D2CE-commerceStart-up EnvironmentPerformance MarketingCustomer Journey

About the role

Key responsibilities & impact
  • Own and drive the digital strategy and roadmap for Arena Flowers and Patch
  • Lead performance marketing across Google and META in-house
  • Manage external agency relationships to identify new opportunities and improve efficiency at scale
  • Set the CRM strategy to drive lifetime value through engaging, timely and personalised customer journeys
  • Oversee and grow affiliate and partnership channels
  • Own budget planning and reporting, allocating spend efficiently across brands and channels to maximise growth and ROAS
  • Communicate performance and roadmap progress in senior leadership meetings
  • Build and run a structured testing programme across acquisition, CRM and on-site, focusing strongly on creative testing
  • Report testing results back to the business
  • Manage, mentor and develop the senior digital marketing executive
  • Report directly to the CEO and partner closely with the wider consumer team, external agencies and partners

Requirements

What you’ll need
  • Bachelor's degree, or equivalent experience
  • 7+ years of experience driving growth through biddable media (e.g. Meta, Google) and other acquisition channels such as CRM, SEO or Affiliates, including experience leading or managing others
  • Experience in a D2C / e-commerce / start-up environment, ideally managing growth or digital marketing
  • Strong data analysis and Excel skills, including manipulating and interpreting data from multiple sources, analysing trends, and communicating findings clearly to stakeholders
  • AI knowledge or automation experience is a plus
  • Proficiency with analytics and data visualisation tools such as GA4, Looker or Metabase
  • Proven experience managing external agencies and partners to deliver against commercial targets
  • Autonomous, organised, and comfortable juggling multiple workstreams and priorities across two brands
  • Excellent verbal and written communication skills, with confidence presenting strategy and results to senior stakeholders

Benefits

Comp & perks
  • Competitive salary, depending on your experience
  • 25 days' holiday allowance (prorated)
  • Generous plant and flower discount across brands, plus a friends & family discount
  • Regular team socials
  • Weekly team lunch
  • 2–3 days per week working in the London office
  • The rest of the week to work from wherever you feel most productive
  • Excellent progression and learning opportunities for the right candidate
  • Health insurance enrolment offered
  • Workplace Nursery Scheme to help parents save on childcare
  • Inclusive recruitment process with reasonable adjustments available for disabilities or other reasons